Principal Executive Assistant

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Job Category

Corporate Functions

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description:

Salesforce Executive Assistants (EAs) are experienced professionals who support our top executives globally. As strategic partners, they maximize the productivity of our leaders and their teams ensuring they stay focused on company goals while exemplifying Salesforce’s values and high-performance culture. Salesforce EAs apply their skills and tailor their approach to the executive’s job functions, personality, and communication style. Salesforce’s diverse, supportive culture is eager to welcome another strong contributor to our expanding team.

Role Description:

We seek a Principal EA to support our Executive Vice President (EVP) of Global Professional Services, collaborating closely with their Chief of Staff (CoS), Senior Leadership Team (SLT), and other EAs. They are a key point of contact on matters pertaining to the EVP and are a supporting member of their leadership team. The Principal EA acts and leads by example, providing guidance to other EAs within the global organization based on their knowledge, skills, and experience.

Your Impact:

Salesforce EAs partner closely with their executives, acting as an extension of their leadership to support and enhance their brand and work, ensuring mutual success. The ideal candidate is a creative problem solver who thrives in a matrixed, global, results-oriented, and values-driven environment. They exercise excellent judgment and maintain high confidentiality in various situations. Their strong written and verbal communication, administrative, and organizational skills enable them to proactively support the EVP, helping maintain a realistic balance among multiple priorities. They manage and support internal projects, derive insights, propose recommended solutions, and help produce optimal outcomes. They excel under pressure in a highly visible role while handling various activities in a fast-paced environment.

Core Responsibilities:

• Complete a broad variety of administrative tasks, including managing an active calendar, completing expense reports, composing correspondence, arranging travel plans, and coordinating office events.

• Implement a functional personal operating structure that incorporates key timelines and business goals, ensuring efficient task prioritization and management.

• Proactively manage and coordinate the EVP's schedule and priorities to ensure the efficient use of their time and energy.

• Coordinate various types of meetings and support the EVP's participation in industry events, conferences, and speaking engagements.

• Customize calendar and meeting support based on strategic understanding of Executives' preferences and priorities. Implement meeting best practices, assist with preparing materials and setting agendas, and confidently drive the narrative and tone for Executive and Admin meetings.

• Collaborate effectively with employees from other teams within Salesforce and senior executives inside and outside the company.

• Plan travel schedules and bookings for a streamlined experience, ensuring a balance between travel objectives, executive preferences, and cost optimization. Book travel within Salesforce’s policy, considering travel visas, costs, and proper documentation.

• Coordinate and monitor internal projects, ensuring timely progress and resolving issues promptly. Manage multiple tasks and priorities in a fast-paced leadership environment, and consistently meet required timeframes.

• Assist in coordinating the agenda of management team meetings, off-sites, and all-staff meetings.

• Research, prioritize, and follow up on issues and concerns as requested by the EVP, keeping the SLT advised when appropriate.

• Act as a “barometer” to sense and communicate iss