Medical Front Office - Patient Service Specialist

Overview

 

Position: Patient Service Specialist

Location: Auburn, MA

Type of Employment: Full Time

Schedule: Weekdays - 9am to 5pm

Compensation: $17 to $19/hour (Pending experience) 

 

When patients enter our outpatient physical therapy center in Auburn, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don���t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

 

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

Responsibilities

 

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

 

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.