Head of Total Rewards

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. 

The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role 

We are looking for an experienced global compensation and benefits professional to join us as our Head of Total Rewards, reporting into our Chief People Officer. In this role, you’re responsible for designing and executing a comprehensive total rewards strategy that aligns with the company’s business objectives and talent management strategy. You will build and lead a world-class compensation team. 

The ideal candidate has extensive experience in managing global compensation programs and is ready to leverage that experience to deliver innovative & impactful results as Zipline scales into the future!  The ability to successfully manage multiple cross-functional stakeholders in a fast paced, high-growth environment is key to success. 

What You'll Do 

• This role involves managing compensation, benefits, recognition, and equity programs to attract, retain, and motivate top talent while ensuring internal equity and market competitiveness.
• Oversee the administration and evolution of Zipline’s compensation structures, including salary structures, variable pay, bonus plans, equity awards and other incentives. 
• Build trusted working relationships internally with leadership, Finance, Legal, People, and team leads
• Remain stay up-to-date with compensation industry market conditions and trends; design tailored strategies to ensure Zipline is able to attract and retain top talent across various segments
• Regularly assess benefits offered to employees for their effectiveness; make recommendations to vary offerings based on current best practices, cost, and utility of benefits to employees
• Develop communication strategies to educate both new and existing employees about their compensation
• Partner with Legal to ensure that compensation practices are compliant with all applicable laws and regulations
• Hire high performing individuals as needed
• Embody servant leadership, doing everything necessary to enable team members and cross-functional partners to succeed

What You'll Bring 

• 10+ years of HR work experience, including prior experience managing a global compensation program. Experience at a late stage start-up preferred
• Significant compensation knowledge: demonstrated understanding of global compensation principles, global regulations and market trends
• Analytical prowess: the ability to quickly analyze complex problems and draw conclusions from data
• Excellent communication skills: a demonstrated track record of building internal relationships quickly and driving cross-functional work streams successfully
• Professionalism: the ability to recognize confidential, sensitive and/or proprietary information and maintain confidentiality
• Start-up mentality: an inquisitive, agile, and challenge-focused mind coupled with comfort navigating ambiguous and/or uncertain environments. Enjoyment building and thinking multiple steps ahead
• Team leadership: track record of leading high performing, multi-disciplinary teams and building, mentoring and performance-managing talent
• Strong attention to detail: an ability to hone in on the smallest details
• Must be eligible to work in the US

WHAT ELSE YOU NEED TO KNOW

This role is based at our South San Francisco, CA; WFH flex days can be taken based on business needs.  

The starting cash range for this role is $ 200,000 - 250,000. Pleas