Clinical Administrator (Part-Time)

 

Why Charlie Health?

We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms.

Every member of our team shares a deep commitment to this mission. If you’re driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare.

About the Role

Charlie Health is looking for a dynamic individual to support our clinical team with scheduling & attendance, data collection, technology issues, and project based tasks. This candidate will play a critical role in maintaining the efficiency of our clinical team to deliver the best possible care to our clients. 

Responsibilities

• Open groups and ensure technical setup for day's expected clients
• Virtual interaction with clients -- welcoming them to group, answering questions
• Facilitates client and group facilitator virtual entry during treatment session
• Monitors group attendance and helps to contact any absent clients
• Verifies and publishes group attendance for all days and times of treatment
• Effectively communicates client absences, technological difficulties, or clinical concerns with relevant team members, clients, and families
• Provides clients and families with calendar invitations and text reminders to treatment sessions
• Track and monitor alumni or family groups as needed
• Administer surveys
• Other duties as assigned

Requirements

• W2 part-time role 
• Must be available for 10 hours/week minimum 
• Clinical Administrators must have availability:
  • Monday - Thursday from 3-8pm MT (highly preferred) or 
  • Monday - Thursday from 10-2pm MT 
  • Friday/Saturday availability highly preferred
• Work authorized in the United States and native or bilingual English proficiency
• Have access to reliable technology resources & WiFi to work in a remote setting
• Previous expertise working with teens and/or young adults in both individual and group settings is highly preferred
• High attention to detail and ability to work independently and efficiently
• Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR
• Limited proficiency in Microsoft Office–Excel, or Google Sheets

Benefits

• Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

This role is not presently available in New York, Colorado, Washington or California. #LI-Remote

Additional Information
The expected pay for this role will be $20.00 per hour.

Our Values

• Connection: Care deeply & inspire hope.
• We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
• We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
• Congruence: Stay curious & heed the evidence.
• We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.
• Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.
• Commitment: Act with urgency & don’t give up.
• We work as swiftly as possible. The mental health crisis is relentless, and so are we.
• Our clients don’t give up and neither do we. Persistence is our superpower.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be caut