Financial Operations Manager

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What You’ll Do

The Financial Operations Manager oversees financial operations within SimpliSafe, ensuring efficient and effective processes are in place to support financial management and reporting. This role will lead a series of finance transformation initiatives to optimize operational efficiencies in finance and provide enhanced financial data reporting. This role will work with internal stakeholders and external experts to develop and implement best-in-class financial processes, focusing initially on billing and collections, inventory, accounts payable, and cash application. This role will work collaboratively with the Finance Analytics team to develop and prepare reports on financial performance and track and report on KPIs that will help drive improvement and provide key stakeholders with appropriate levels of visibility. 

Primary responsibilities include: 

• Develop and implement best practices for financial operations to improve efficiency and accuracy.
• Serve as a Finance operations expert with other departments, bridging the gaps between business goals and Finance requirements.  
• Analyze financial performance data to identify opportunities to improve/streamline business operations in Finance.
• Work to understand opportunities to connect and integrate data from systems to reduce time spent on non-value add manual data aggregation work for the Finance function.
• Develop and maintain financial reporting structures to meet the needs of stakeholders.
• Oversee data validation and reconciliation processes to ensure the accuracy of financial data.
• Continuously monitor processes to ensure compliance with internal policies and external regulations
• Work cross-functionally with customer experience, financial systems, and other departments within SimpliSafe on financial operations optimization projects, fostering a positive and collaborative work environment that encourages teamwork, accountability, and shared professional growth
• Develop and implement improvements to internal controls in key financial processes, including order to cash, to enhance efficiency and mitigate risk
• Coordinate with external auditors during financial audits as needed
• Assist with special projects as needed by the Finance team

What You’ll Bring

• Bachelor’s degree in Business Administration, Accounting, Finance, or related field 
• 6+ years of relevant financial operations experience, preferably in a high-growth subscription business 
• Proficiency in financial systems (e.g. NetSuite, Zuora) and Microsoft Excel.
• Strong analytical and problem-solving skills.
• Knowledge of financial processes and controls.
• Ability to work independently and collaboratively in a team environment.
• Commitment to operational excellence and accuracy in financial processes such as billing and payments
• Outstanding communication skills and the ability to build strong relationships cross-functionally
• Detail-oriented problem solver, with tenacity and no ego that thrives in a fast-paced environment

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.