Manager - Fleet Services - Maintenance & Damage

Major Responsibility: Responsible for the overall performance of the vehicle damage repair of fleet vehicles to maximize fleet utilization and profitability for the City/District.

Duties include, but are not limited to:

· Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the vehicle damage repair of fleet vehicles

· Assesses damage area on a daily basis to prioritize vehicles for repair and/or salvage; communicates work to appropriate team members/employees.

· Ensures all repair orders are completed and processed in accordance with established guidelines.

· Determine damage repair estimated labor hours and source optimal repair parts;

· Minimizes damage estimate, body shop and on-lot repair cycle time.

· Conducts monthly damage writer reviews and damage writer audits.

· Forecasts, budgets and manages key financial drivers including, but not limited to, cost of repair.

· Selects, manages and maintains appropriate body shop relationships and workload assignment, including, but not limited to, negotiating body shop rates, conducting semi-annual body shop audits, ensuring established service levels and quality standards are met and that all vendor management policies and procedures are followed.

· Ensures proper use of purchase orders, receipt of services and/goods, and the timely payment of invoices. Maintain up to date files on vendor insurance policies.

· At bussing locations, oversees the damage repair of all busses for the operation.

· Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for damage, including, but not limited to, cost per estimate, overdue idle cars and vendor management/cycle time.

· Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable a high performance culture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture.

· Manages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate.

· Provides a safe work environment by ensuring all safety policies and practices are followed and maintained.

· May be required to perform additional duties as directed by management.

Key Experiences

Knowledge/Skills:

· Organizational and prioritization skills

· Financial acumen and forecasting skills

· Talent management and delegation

· Proven written and verbal communication skills

· Excellent investigation and problem solving skills

· Negotiation and vendor management skills

Experience/Qualifications:

· High School diploma required; 2-4 year college degree preferred (or equivalent in education, training or experience)

· Minimum of 2 years management experience of employees in related field (rental car, automotive shop or service oriented field)

· Prior experience writing damage is preferable

· Valid driver’s license and successful background check

· Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs

· Ability to lift 50 pounds and oversee multiple work areas

This position requires regular, on-site presence and cannot be performed remotely

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business