Phlebotomist

Under the supervision of the Phlebotomy Supervisor, the Phlebotomist
ensures accurate specimen collection, labeling, and handling. They maintain a
clean environment, support patient comfort and safety, and help educate and
reassure patients during procedures.

• Specimen Collection: Accurately interprets provider test orders and follows approved
standard operating procedures for all specimen collections.
• Specimen Accessioning: Accurately uses the HIS and LIS for patient registration and
test order entry.
• Specimen Processing:
o Evaluates provider test orders and collected specimens for acceptability and
determines rejections according to established guidelines.
o Accurately labels aliquot samples as required.
o Recognizes and corrects defects before they are passed on to the next step of the
process.
• Computer: Demonstrates knowledge and proficiency in the use of the HIS and LIS
software systems in all job-related functions.
• Team Member Training: Assists with training of team members and students.
• Patient Experience/Customer Service: Models compassionate, patient-centered care
by ensuring comfort during specimen collection, addressing concerns with empathy,
and maintaining a professional, respectful demeanor to enhance the overall patient
experience. Communicates effectively through the adherence of the PRIDE (Purpose,
Respect, Innovation, Diversity & Inclusion, Extraordinary Care) values. Adheres to the
AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) model.
• Safety Practices: Demonstrates knowledge of and practices department safety
procedures in accordance with policies and regulatory agencies.
• Technical Equipment Operation: Operates and maintains all technical equipment
according to approved standard operating procedures.
• Inventory Management: Maintains quantities and reviews expiration dates of all
supplies.

• Organized: Maintains a structured approach to tasks and keeps workspaces orderly.
• Detail-oriented: Ensures accuracy and consistency in daily responsibilities.
• Physically capable: Able to perform job duties that require physical effort.
• Effective communicator: C ommunicates clearly and professionally with team
members and other departments.
• Problem-solver: Demonstrated ability to independently identify and analyze
problems, develop clear and concise solutions, and complete projects efficiently.
• Adaptable: Adjusts effectively to shifting priorities and workplace needs.

• High School Diploma or equivalent required
• Certification from an accredited phlebotomy training program preferred
• Foreign education credentials require US equivalency documentation by an AHS
approved agency.

• Minimum two (2) years previous job experience as a phlebotomist preferred

ASCP, NHA, NPA approved certification in Phlebotomy or defined equivalent preferred