Position Overview

Founded in 1987, Tempus Technologies is the expert leader of secure payments at the point of interaction. We're committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers' business requirements. As a leader in the industry, we recognize our employees as one of our greatest assets. Tempus is growing and our team is growing with us, allowing for unlimited possibilities for career advancement and the potential for employees to develop their own individual career paths.

As an Operations Specialist within Tempus Technologies, subsidiary of PNC, you will be based in Auburn, IN.

Responsibilities include but not limited to:

• Ensure all day-to-day shipping and receiving tasks are being successfully completed in a timely fashion.
• Assist with loading and unloading of trucks.
• Receives inbound shipments and verify condition and accuracy of items shipped.
• Maintain shipping and receiving documents within the ERP system,
• When necessary, assist in the reconciliation of inventory variances related to receiving and shipping activities.
• Monitor ERP System for daily hardware shipments.
• Determine proper shipping methods for merchant orders.
• Pack, seal, label, and affix postage to prepare hardware and other items for shipping.
• Coordinates all pick-ups and deliveries with couriers.
• Ensure all packing and shipping supplies are kept in stock
• May be required to complete additional assignments as required.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Executes routine and complex transactions/processes of elevated risk and financial value utilizing standard policies and procedures. May have specific responsibility for one or multiple specialized products or functional areas.
• Identifies and addresses exceptions. May serve as a point of escalation for complex  transactions. Partners internally with service partners to route calls, documents or other action items to complete transactions. May interact with external customers to complete transactions.
• Ensures the appropriate materials and documentation are available to complete transactions. Confirms equipment is operational, if applicable.
• Provides consultation and advice to internal and external customers. May review existing processes and recommend improvements and may facilitate implementation. Participates in and may serve as a subject matter resource for process improvement projects. Assist in training and onboarding of new hires.
• Reviews transactions and related documents to verify  completeness, accuracy and conformance to established service levels and compliance with applicable policies and procedures. May participate in risk mitigation activities.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Competencies

Accuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating Procedures

Work Experience

Roles at this level typically require an Associates or equivalent degree as well as rel