Temporary Administrative Assistant - Academic Resource Center

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

The Administrative Assistant in the Academic Resource Center (ARC) will serve as the first point of contact for the office, greeting all walk-in traffic, managing administrative processes, and providing customer service for a variety of functional areas. The purpose of this role is to support the ARC’s mission of providing and administering student disability accommodations, including direct assistance with the ARC’s test proctoring service. Additional duties include, but are not limited to:

• Provide a full range of administrative support to the Academic Resource Center. 

• Staff the front desk of the physical office, managing a number of processes and procedures that require direct interaction with students, faculty, staff, and community members on a regular basis.

• Perform general administrative duties, which supports the staff and student programs with the Center.

• Manage various forms of office data, assisting with staff appointment scheduling and calendar maintenance.

• Assist with monitoring and ordering office supplies, creating reports and providing regular assistance with the ARC’s in-house test proctoring operation. 

Work Interactions

The Academic Resource Center is a fast-paced, high-energy environment. Student contact is extensive and substantial. Staff members work collaboratively within the office and with many other university-wide constituent groups. Staff members are expected to exercise a high degree of responsibility and independent judgment and occasionally work irregular or extended hours. This position is highly administrative and requires a person with strong attention to detail, the ability to prioritize tasks and multi-task, the ability to be flexible and proactive, and a genuine interest in working with students and colleagues across the university, while being responsive to working across differences. The position also calls for a high degree of professionalism and confidentiality. The Executive Director of the Academic Resource Center will supervise this position.  The Administrative Assistant provides administrative support for six ARC staff members within the office suite.

Requirements and Qualifications

• Bachelor’s degree

• 1-3 years of experience as an office manager or administrative assistant

• Excellent organizational skills, combined with strong communication and writing skills

• Ability to prioritize work with a strong attention to detail

• Demonstrated flexibility in a dynamic work environment

• Familiarity with Google and Microsoft Office suites, including Microsoft Word and Microsoft Excel

• Excellent interpersonal skills

• High level of professional and polished communication

• Ability to perform light to moderate physical activity and to provide physical support on site to student programs on an occasional basis.

Preferred Requirements and Qualifications

• Experience in a diverse, high intensity academic environment

• Direct disability experience within an educational setting

• Demonstrated experience in logistical oversight or administrative support

Work Mode Designation

This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range

The projected hourly pay range for this position which represents the full range of anticipated compensation is: $21.64 - $24.04. Compensation is determined by a number