Jobs and Careers
BA

Chef - Restaurant Asst VIP CLUB

Bally's
Atlantic City, United Statesfull_timeVerifiedPosted 24 Apr 2024

About the role

  • Ensures adherence to all safety policies and procedures and reports any safety hazards to Restaurant Chef.
  • Maintains all facility and equipment in clean and operable condition.
  • Inspects all assigned areas frequently.
  • Assists in observing cooks in the preparation, portioning, and garnishing of all food.
  • Instructs cooking personnel on the fine points of food preparation.
  • Ensures assigned work schedule is followed.
  • Schedules employee breaks periods in accordance with established procedure.
  • Consistently demonstrates superior customer service skills and acts as a positive role model for all employees.
  • Conveys positive energy and enthusiasm focusing on the guest interaction.  
  • Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior.
  • Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements.
  • Immediately addresses service breakdowns and follows up to ensure guest satisfaction.
  • Keeps team well informed of property promotions and events.
  • Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy.
  • Addresses employee performance issues, coaches for improvement and provides ongoing feedback.
  • Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance.
  • Consistently follows company policies, procedures, and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely.
  • Takes personal responsibility for creating an atmosphere of commitment to internal guests needs.

Other Duties as assigned

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Company

Bally's

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