Oncology Patient Navigator - Atrium Health Levine Cancer Institute FT Day

JOB SUMMARY:  The Oncology Patient Navigator is a member of the Atrium Health Wake Forest Baptist Cancer Center Navigation team. Patient navigators work directly with cancer patients, families, and caregivers to identify and overcome barriers to care and facilitate timely access to healthcare services.

 

EDUCATION/EXPERIENCE:  Bachelor’s degree required.  Bachelor's degree in Social Work, Sociology, Education, or Psychology preferred. 

 

LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A       

 

ESSENTIAL FUNCTIONS:

1. Communicate effectively with patients, families and caregivers while demonstrating empathy, compassion, honesty, and cultural sensitivity.
2. Identify and address barriers to care by connecting patient and their families with appropriate resources within the heath system and community.
3. Collaborates with other healthcare professionals and the patient’s care team to facilitate timely access to care and resources.
4. Documents accurately and completely in EMR concerns patient encounters (i.e., barriers identified, education provided, resources utilized and any other further interventions and follow up).
5. Provides patient and family centered care throughout the continuum of care, diagnosis through treatment and transition to survivorship or supportive care.

 

SKILLS/QUALIFICATIONS:

Excellent interpersonal, oral, and written communication skills with ability to interact effectively with patients and their families.

Strong organizational and time management skills.

Ability/temperament to adapt to changing conditions and diverse job tasks.

Demonstrate teamwork and professionalism in the workplace.

Ability to work independently and collaboratively.

Basic computer skills required.

Ability to respond promptly to communications from the healthcare team to deliver quality, timely care to patients.

Knowledge of EPIC electronic medical record preferred.

 

WORK ENVIRONMENT:

Clean, comfortable, office environment

Subject to many interruptions and stressful situations

 

PHYSICAL REQUIREMENTS:

0% 35% 65%     to to to     35% 65% 100% N/A Activity X       Standing X       Walking     X   Sitting X       Bending X       Reaching with arms     X   Finger and hand dexterity     X   Talking     X   Hearing     X   Seeing         Lifting, carrying, pushing and or pulling: X       20 lbs. maximum       X 50 lbs. maximum       X 100 lbs. maximum

Atrium Health is one of the nation’s leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region’s largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care.

We’ve been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors’ offices to behavioral health centers to nursing homes.

Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.