Product Management Cross-Portfolio Liaison

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Our product management team is responsible for the definition of our next generation mission critical group communications system strategy, go-to-market approach and product roadmap. The team interacts with development and UI/UX teams based in Copenhagen, Cork, Krakow and the Chicago area. We are spread across the US with a concentration in Chicago. We utilize an Agile development process and incorporate continuous feedback from our customers.

Job Description

Motorola Solutions is looking for a dynamic Product Liaison to join a high energy, collaborative team working on cutting edge solutions for public safety and commercial customers’ communications and workflow application needs.  This team has end-to-end ownership of the definition, planning, delivery and sunset of the entire portfolio.  Members drive product & solution direction across engineering, sales, marketing, supply chain, services and field engineering.

The Product Management Cross-Portfolio Liaison is responsible for maintaining relationships with the other product portfolios outside of ASTRO LMR to continue to drive Motorola’s integration story. The candidate will communicate regularly with product managers, sales, and go-to-market leaders in the other portfolios to ensure both parties have the required information to continue to integrate and deliver on customer expectations.

 

Responsibilities:

• Responsible for defining the ‘why’, ‘what,’ and ‘when’ of the product that the development team will build. 

• Work with other product portfolios to prioritize new feature enhancements and differentiators in the ASTRO Sites Portfolio

• Define financial goals, including product cost and cost to deliver services

• Perform Voice of Customer sessions regularly to ensure new integrations are meeting the needs of the customer base.

• Drive complex strategic projects to completion and successfully communicate the results to key stakeholders.

• Manage risks and resolve issues that affect release scope, schedule and quality.

• Collecting, curating, and promoting the most relevant ideas into initiatives.  Prioritizing initiatives to achieve key objectives for the product line and business.

• Gather continuous VOS (voice of sales) and ensuring this is seamlessly integrated into the product planning and development processes.

• Support the organizations that help bring the product to market and work directly with customers including procurement, marketing, sales, training and support services.

• Act as the customer advocate to deliver a product to solve their problems

Our culture

As a product manager on our team, you must have the ability to apply an entrepreneurial mind-set in a large commercial enterprise. We celebrate a culture of innovation and work closely with our engineering colleagues to create solutions that truly impact the communities we serve. We have a customer-first mentality in word and deed, with the ability to quick turn market feedback into our production environment, enabled by a modern, agile devops process and a microservice based cloud solution.  Since not all Public Safety customers have access to this cloud solution, on-premise solutions will also require strategy, vision and development to serve our entire customer base.

We value team members who are willing to wear many hats, who take personal initiative, anticipating what needs to be done, and resolving problems before they emerge; but who are also willing to ask for help, to assist others and work together.  We truly believe that engaged employees perform the best, so we ensure all feel a sense of ownership in their work by providing them with meaningful projects in an inclusive environment wher