Director, Enterprise Operations & Strategy

Job Description Summary

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.
 

In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.
 

We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.
 

HarbourVest is an equal opportunity employer.
 

This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.
 

The Director of Enterprise Operations & Strategy will partner with broader client operational subject matter experts to support the operational build aspects for the firms’ new investment solutions for our clients. Directly responsible for identifying, assessing and standing up key new operational builds related to the company’s new products.
 

Responsibilities include working closely with the different areas of Client Operations and maintaining ongoing partnerships with a diverse set of colleagues across the firm, including Strategy, Innovation, and Execution, Legal, Compliance, Marketing, Investor Relations, Private Wealth, Tax, and Financial Planning & Analysis, as well as external providers and advisors.

This role will report to the Vice President of Enterprise Operations & Strategy in Boston. The Director will assist in building and designing the operational framework of specific new products that are novel to the firm and align with its strategy.
 

The ideal candidate is someone who:

• Brings HarbourVest legacy background around systems and processes

• Ability to provide commercially driven insights that advise strategic decision making

• Established network of industry relationships and contacts to leverage to support business research and standard processes.

• Brings cross functional expertise with experience in one or more of the five operational functions: Accounting, Client Experience, Performance/Analytics, Transfer Agent, Treasury, Corporate Finance, Compliance (Regulatory and Tax)

• Experience with separately managed mandates, complex open and closed end fund structures, alternatives, private equity, credit investments, real assets and various performance fees structures.

• Ability to clearly communicate complex technical concepts in simple terms by building a template/model, summarizing in writing and in person
   

The role will include:

• Strong partnership and collaboration with an experienced group of senior professionals to assess the operational builds capacity and needs that may impact the operational model involving accounting, treasury functions, taxation, client onboarding, reporting, performance and third-party service providers.

• Assist in all aspects of the client operational launch of a new product from the point of concept to full transition to the “run” team.

• Initial assessment of key operational processes and technology require for new product implementation. Leverage efficiencies and opportunities from past launches.

• Establishing key dependencies and goals to meet client operational readiness launch targets

• Carefully reviewing legal and other product documentation from an operational commercial perspective

• Soliciting feedback and input from a large cross-section of the organization and evaluating different inputs to inform decisions around product terms and related sales and operating models

• Coordinating with operational leads to ensure that the firm will be prepared to support the operational needs

• Sharing experience and insights to influence product strategy and planning to build efficiencies across product strategies.

• Other responsibilities as required
   

What you bring:

• 6 to 10 years of experience in private markets or asset management. Strong interest in client operations and fund structuring. Participated in product launch and related topics.

• Demonstrated excellence in implementing multi-dime