Director, Global Benefits

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Job Summary

We are looking for a Director of Global Benefits to join us as a key member of both the Total Reward leadership team as well as the global HR team. Reporting into the VP of Total Rewards, the Director of Global Benefits will lead the design, implementation and on-going management of the company’s progressive and differentiated global benefits offerings in the United States, Canada and India. 

This role requires a deep understanding of benefits regulations, best practices, and a strategic approach to delivering competitive and cost-effective benefit packages with the goal of attracting, engaging and retaining high performing and diverse talent.

Key Responsibilities

• Lead all facets of global employee benefits, including the strategic planning, design, implementation, regulatory compliance, communication, and administration of global programs for a multigenerational, multigeographical and diverse workforce.

• Develop and mentor a small team of Benefit Partners to assume increased levels of responsibility and execution, including thorough understanding of company vision and priorities as well as personal ownership expectations and accountability.

• Deliver innovative and sustainable benefit solutions that enable our talent strategy and align with business objectives, while driving operational excellence in the administration of benefit programs.

• Manage and negotiate domestic and international vendor relationships including insurance brokerage and third-party administrators and monitor their performance.

• Lead benchmarking assessments and analyze benefits data to identify trends, assess program effectiveness, monitor costs and determine adjustments needed to remain competitive and optimize benefit value and delivery. 

• Maintain knowledge of government regulations, program trends, and best practices among benchmark companies in the software and cybersecurity industry.

• Stay well-informed of ongoing legislation influencing benefits offerings and implications and remain partnered closely with local HR Partners and other corporate functions to ensure benefit programs are compliant with all laws, regulations and policies.

• Oversee US annual open enrollment process, including strategic renewal decisions, project management, communications and overall execution.

• Lead and manage the administration, vendor relationship and performance of the company’s global recognition platform.

• Direct project and system maintenance work with HRIT Workday team.

• Partner with finance, accounting, legal and tax to ensure accurate financial reporting, budgeting, cost management and compliance with financial laws and regulations.

• Prepare regular reports for senior management on benefit plans, performance and costs.

• Remain in sync with the Total Rewards leader ensuring alignment with the company’s People strategy and financial goals.

• Educate, inform and continuously increase employees’ understanding of benefit services and offerings with clear and culturally relevant communications and programs.

• Support M&A due diligence efforts as needed.

• Minimal domestic and international travel may be required.

Expected Education & Experience:

• 8+ years of benefits experience including global scope and preferably in a large organization and with private-equity sponsored companies.

• Bachelor’s degree in human resources or related field.  Master’s degree and/or advanced benefit certifications are a plus.

• A servant leadership style of leading, coaching and developing a direct team of benefit specialists.  You are available and capable of managing a team in various time zones.

• A passion for customer service and taking care of people. You lead by example and have strong communication skills and the ability to balance company and employee needs.

• Expertise in design, development, implementation, and administration of all types of health, well-being and retirement programs, preferably at a technology company of comparable quality, scale and complexity.

• Experience interacting professionally and independently at all levels and can effectively adjust your presentation style for your audience, including with senior management and executive leaders.

• Proficiency with Microsoft applications and a strong aptitude for benefit administration systems with extensive experience in Workday.

• A proven track record of managing benefit budgets and meeting