ONBOARDING ACCOUNT SETUP LEAD

Job DetailsJob Location: ARCH - Williamsport, PA 17701Position Type: 5 ADMIN SUPPORT WORKERSEducation Level: High School or GEDTravel Percentage: NoneReporting to the Supervisor, Onboarding Account Setup, this position oversees the onboarding of accounts to ensure the accuracy of customer processing requirements and related account information within the Order Management System.


Support operations as assigned to include, but not limited to the following:


Enter customer data into Order Management System, using customer specifications.
Specs orders prior to Clerk I entering them.
Setup new accounts for Supplies product line.
Answer phones and submit orders from inbound phone calls as back up to other processors.
Compile data and other tasks as assigned being accountable for accuracy and timely delivery of assigned work.
Filing and maintaining files, copying and mailing of correspondence and packages




 
Qualifications
High School Diploma and/or GED equivalent.  College education a plus. One year of work experience in a clerical or business related position required.
Computer literate with Microsoft Office Suite proficiency (Word, Excel, etc.) and good keyboarding skills.
Able to follow written or verbal instructions.
Ability to work in a fast-paced environment and be able to multi-task.
Strong organizational skills with ability to set priorities in handling multiple assignments and work under the pressure of deadlines.
Well developed interpersonal and communication skills to operate as a team  player with the ability to adapt to others needs and provide courteous service on the phone ensuring customer satisfaction in all interactions.
Normal office environment, close and distant vision, using hands and fingers to handle and feel, talk and hear, sitting, lifting up to 10 lbs. frequently.  Standing and walking, lifting up to 25 lbs. occasionally.  This position is subject to scheduled overtime which may be required based on production needs.


 

EQUAL OPPORTUNITY EMPLOYER

Brodart Co. is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.