Jobs and Careers

BUSINESS CLIENT ADVISORY SERVICES MANAGER, AMERICAS

New York City, United Statesfull_timeVerifiedPosted 21 Jun 2024

💰 $90,000/yr($75,000/yr – $90,000/yr)

About the role

Your Role

You will be part of the Business Client Advisory Services Americas Team, reporting directly to our Head of Business Client Advisory Services, Americas. As a Business Client Services Manager, you will be working in a global team, providing excellent client services to our 360T clients. You will be part of a fast moving and growing organization, facing a wide variety of tasks. 360T is a place where pro-activity, ownership and accountability are key.

Your Responsibilities

Provide excellent service for new and existing customers
Smoothly manage, solve, and complete all incoming requests from clients
Ensure a seamless onboarding for new clients onto our platform
Build and maintain relationships with key client contacts
Conduct client platform trainings (interactive and remote)
Maintain, document, analyze and improve existing workflows and processes
Oversee various project stages (product development, process implementation, regulatory/compliance, complex client setups)
Participation in quality assurance by testing our full range of products and various new features on our platform
Close interaction and cooperation with internal teams (e.g., Sales, Legal, IT, etc.)

Your Profile

Bachelor's degree in finance or a related field
Working experience in Client Services / Middle Office / Back Office of a Financial Institution or other FX- or Treasury company
Excellent analytical and problem-solving skills
High level of insight and accuracy, as well as good organizational and communication skills
Ability to explain technical terms and information about products to a variety of audiences, namely clients and internal teams
Spanish is a plus
Proficient in MS Office, particularly Excel
Willing to complete the workday at 6pm

Our Offer

Clear career concept
Robust benefit package, including 401(K) employer match
Paid time off
360T Academy
A highly motivated and skilled multinational team
A central and modern workplace with high development potential in Manhattan
Performance appraisals on a regular base
The base salary range for this position is 75,000 - 90,000 USD. The final base salary for this role will be based on the individual's geographical location, experience, and qualifications.

The position is based in New York City and available immediately. If your background and qualifications meet these specifications, please forward your application/resume including your salary expectation and earliest starting date by clicking the “Apply” button.

360 Trading Networks Inc. is committed to building an inclusive and diverse culture where every person is seen, heard and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or -status as a trans individual), ages, height, weight, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. It is 360 Trading Networks Inc.'s policy to provide reasonable accommodations to people with disabilities as is required by law.

E- Verify Statement

360 Trading Network Inc prarticipates in E-verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please not that we do not use this information to pre-screen job applicants.

E-Verify Notice
Right to Work Notice

How to Apply

If your background and qualifications meet these specifications, please forward your application including your salary expectation and the earliest starting date by clicking the “Apply” button.