Area Business Manager, Integrated Medicine - Knoxville, TN

Role Summary

Pfizer is a global leader in biopharmaceutical innovation, committed to breakthroughs that change patients’ lives. The Integrated Medicine ABM leads a high-performing team across both the Neuroscience (Migraine) and Cardiovascular (NVAF/VTE) portfolios — two of Pfizer’s most strategically important therapeutic areas.

This role requires a manager who can operate across complex, science-intensive customer environments, develop deep clinical credibility with specialists and primary care stakeholders, and drive commercial performance across a broad portfolio. The ABM reports to the Regional Business Director and works closely with Marketing, Channel, and cross-functional HQ partners to deliver on business imperatives.

Role Responsibilities

Team Leadership & Performance Management

• Hire, coach, develop, and manage 9–12 representatives across Neuroscience and Cardiovascular portfolios

• Establish clear team goals, hold team members accountable to performance standards, and manage underperformance with directness and care

• Build a strong team culture grounded in engagement, morale, and a continuous improvement mindset

• Apply situational leadership and multimodal coaching — live, virtual, and hybrid — to strengthen rep capabilities across all engagement types

• Ensure colleagues receive meaningful development opportunities that support career growth and long-term engagement

Business Planning & Execution

• Develop and implement strategic area business plans aligned to national and regional priorities across both therapeutic areas

• Own area-level budget accountability; plans, organizes, and monitors resource deployment to maximize business potential

• Conduct proactive data analysis to identify market trends, assess key stakeholders, and anticipate future shifts in the business landscape

• Ensure effective and efficient utilization of promotional materials and measure field execution against plan

• Collaborate with Marketing during the Op Plan process to shape key strategies, business imperatives, and objectives

Customer Engagement & Key Account Development

• Build and maintain relationships with customers (including KOLs), large group practices, hospitals, and managed care organizations across both the Migraine and NVAF/VTE landscapes

• Model high clinical knowledge and the ability to lead credible, science-forward conversations across therapeutic areas

• Identify and pursue key account development opportunities that impact area and national business

• Champion the value of cross-functional collaboration to meet customer needs; connect HSPs with channel and HQ partners to address complex customer requirements

• Coach reps on seamlessly integrating digital tools and cross-functional colleagues into customer engagements

Compliance & Integrity

• Ensure full compliance of all selling activities for self and team with all legal, regulatory, and Pfizer policy requirements

• Maintain complete working knowledge of all relevant compliance policies; escalate issues promptly

• Ensure all team actions reflect Pfizer’s commitment to integrity, model compliant behavior in every customer and internal interaction

Digital & Operational Excellence

• Expert-level operation of digital and virtual tools and platforms

• Apply data-driven resource management to ensure appropriate channel deployment across a dual-portfolio area

• Leverage sales data and reporting software to draw conclusions, adjust strategy, and adapt to Pfizer’s evolving technology model

Basic Qualifications

• Bachelor’s degree required

• 6+ years of pharmaceutical, biotech, or medical marketing/sales experience, with at least 3–5 years in a demonstrated leadership role across peer and customer groups

• Experience engaging key thought leaders or high-influence customers in large group practices, hospitals, or managed care organizations preferred

• Valid U.S. driver’s license with driving record in compliance with company standards; any DUI/DWI or impaired driving citation within the past 7 years is disqualifying

• Demonstrated leadership capabilities including the ability to influence and collaborate with peers, develop and coach others, and create meaningful business impact

Preferred Qualifications

• MBA or relevant graduate degree preferred

• 5+ years of people management experience; proven ability to develop and motivate others, lead through change, and deliver on business imper