Manager, Club Technology

About Us

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.

 

At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do.

 

Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!

 

For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!

Overview

The Manager, Club Technology works closely with internal and external engineering and product teams to deliver innovative technology solutions that enrich member experiences and drive meaningful engagement. This role leads cross-functional and matrixed teams across multiple programs and disciplines using Agile techniques. The position manages relationships across the technology portfolio and oversees the overall architecture for club management solutions and associated technologies. 

 

The role’s primary goal is to deliver reliable, extensible, and secure solutions for Planet Fitness franchisees and Club locations. As an integral member of the club technology team, this position partners closely with business stakeholders, franchisees, technical leadership, and delivery teams to drive projects to completion while supporting ongoing compliance with industry best practices.

 

This role follows a hybrid schedule and requires regular, in-person work at our Boston, MA or Hampton, NH office. Our hybrid model is M/T/W in office and TH/F are optional work-from-home. Candidates must reside within commuting distance of one of these locations. Fully remote work is not available for this role.

Responsibilities

Technical Contributions 

• Drives continuous improvement of club management software and related solutions by leading internal and vendor technical experts through the design, development, and expansion of business solutions supporting club technology, including international growth initiatives. 
• Serves as the application subject matter expert for assigned systems. 
• Ensures projects adhere to sound Systems Development Life Cycle (SDLC) principles and documents SDLC compliance when required by policy. 
• Promotes visibility into the technical program backlog and ensures the technical program team remains focused on strategic priorities. 

Cross-Functional Collaboration 

• Manages the program schedule and coordinates with headquarters, vendors, and franchisee teams to ensure integrations, dependencies, and business priorities are reflected in the enterprise release schedule. 
• Partners closely with operations to ensure in-club needs are understood and represented in the product roadmap. 
• Drives strategic alignment across business units to achieve company-wide goals. 
• Ensures transparency in all project communications and manages escalation of scope change requests for review. 
• Ensures effective stakeholder identification and engagement during all project phases. 
• Serves as the primary point of contact for escalations to senior management at Planet Fitness. 
• Builds strong working relationships across the organization and with external partners, including vendors and franchisees. 

High-Quality Developmen