Principal Product Manager, Digital Safety

The Digital Safety Unit at Microsoft has the mission to empower every person to have safe and trusted digital experiences across Microsoft products and services.  We are seeking a skilled and experienced Principal Product Manager, Digital Safety to lead the development of solutions to enable Microsoft to efficiently respond to regulatory requests and inquiries. 

In this position, you will be responsible for developing and implementing a strategic roadmap that aligns with our Microsoft Digital Safety Standard commitments to user safety, privacy, and protection from online content and conduct harms. You will work closely with cross-functional teams, including product managers, engineers, attorneys, public policy professionals and content policy experts to embed robust digital safety measures into our products and services.  The integration of generative Artificial Intelligence (AI) into nearly every product at Microsoft has created huge opportunities to meaningfully advance digital safety, but also introduces complex new questions about the evolving harm and threat landscape. You will have the ability to shape how the trust and safety discipline responds to these new threats. 

In this role, you will think broadly about how world events affect technology and society and will have a background in digital safety or compliance, with experience working alongside attorneys, industry groups, and trust and safety experts.  

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Within HR at Microsoft, our mission is to empower the people who empower the planet. You can help us achieve our mission. 

Responsibilities

You will be responsible for defining digital safety product strategy and direction: 

• Develop and execute long-term vision and near-term strategic plans to integrate digital safety engineering and operations across the Microsoft portfolio of products and services in collaboration with product leadership. 
• Provide guidance and recommendations on digital safety measures, including content moderation techniques, user authentication and verification, privacy controls, and data protection mechanisms. 
• Understand the broader ecosystem of Microsoft products and where to leverage capabilities and functionalities across the broader ecosystem. 
• Strengthen the governance model for Digital Safety within Microsoft. This includes defining and implementing auditable processes and frameworks for accountability, change management, decision-making, and planning. 
• Resolve complex alignment issues, contribute to portfolio-level solutions, and drives cross-functional clarity for digital safety with senior leadership, including the Corporate Senior Leadership Team and Board of Directors. 

• Act as subject matter expert including staying abreast of latest industry standards, best practices, regulatory requirements and research in digital safety to ensure our products and services remain at the forefront of user protection. 
• Collaborate with teams across the company to develop and implement innovative solutions that leverage generative AI to enhance our trust and safety systems and processes. 
• Work across a multi-disciplinary team to help build technical understanding and translate engineering concepts for a range of audiences, including external stakeholders. 
• Embody our culture and a demonstrated commitment to the company’s core values, including a commitment to high ethical standards, unquestioned integrity, learning mindset and diversity & inclusion. 

Qualifications

Required Qualifications 

• Bachelor’s Degree AND 8+ years experience in product/service/project/program management or software development 
  • OR equivalent experience.
• Experience with engaging, managing or interfacing with regulatory bodies such as government agencies or regulators.

Additional or Preferred Qualifications

• Practical knowledge and/or experience in trust and safety, including content moderation, privacy or responsible AI. 
• Thrives in opportunitie