Business Analyst / Data Analyst - RELEX North America

Business/Data Analyst - RELEX Solutions 

Reports to: Presales Director - North America 

Based at: North America (Remote or RELEX North America HQ in Atlanta, Georgia) 

Employment type: Permanent, full-time  

About RELEX Solutions: 

We're a global team of 2500+ employees working virtually and from offices across North America, Europe, and the Asia Pacific region, with headquarters in Helsinki, Finland. RELEX Solutions is a leading provider of AI-powered retail, CPG, and manufacturing planning and optimization software. Our unified platform leverages advanced machine learning and optimization algorithms to enable retailers and consumer goods companies to operate more efficiently, profitably, and sustainably. We're trusted by leading brands including AutoZone, Sprouts, PetSmart, and Lowe's. 

We work in small teams where everyone's input is valued. We're passionate about what we do, we like putting our skills to the test, and we make sure we have fun during the process—because life is supposed to be fun. 

Being part of RELEX means being heard, feeling valued, and knowing you belong. We champion global diversity, and continuously evolve our culture to welcome everyone and value every idea. 

About the Role: 

The Business/Data Analyst at RELEX is a pivotal support role that enhances the presales team's effectiveness throughout the sales cycle. You will work directly with Presales Solution Principals and the broader Presales team across North America and LATAM, providing the analytical foundation and technical expertise that drives successful customer engagements. This position integrates data analysis, technical configuration support, demonstration building, and customer engagement, serving as a developmental stepping stone to presales consulting, product management, or operations growth roles.  

Join us as a Business/Data Analyst. This is some of what you'll be doing: 

Supporting Presales Solution Principals & Sales Teams: 

• Collaborate with Solution Principals to prepare for customer engagements by analyzing prospect data, identifying key business challenges, and developing data-driven insights that inform discovery sessions and workshops 

• Support the creation of compelling demonstrations that showcase RELEX's AI-powered capabilities, configuring the platform to reflect prospect-specific scenarios and business logic 

• Assist in developing Proof of Concepts (POCs) by managing data preparation, environment setup, technical configuration, and analyzing AI model performance results 

• Work with Solution Principals to translate customer business requirements into technical demonstrations and value propositions, articulating how machine learning models address their specific challenges 

• Develop and customize sales materials, including business cases, ROI analyses, presentations, and technical documentation that explain AI-driven outcomes in business terms 
• Participate in customer calls, discovery sessions, and presentations alongside Solution Principals, learning consultative selling and solution articulation 

Data Detective & Technical Configuration: 

• Collaborate with prospects and customers to identify, extract, and structure necessary data elements for RELEX system integrations, custom demos, X-rays, and POCs 

• Review customer data systems and identify required data pieces for RELEX functionalities across forecasting, replenishment, inventory optimization, pricing, promotions, and assortment planning 

• Translate business scenarios and process diagrams into technical data specifications and interface requirements 

• Advise customers on how to extract and structure data from their systems for optimal integration with RELEX 

• Analyze large datasets (millions of rows) to uncover insights, validate data quality, and demonstrate solution value through key performance metrics—using tools like Python, R, SQL, or other analytical platforms you're comfort