Senior ServiceNow Developer

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals.  All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.

Job Description:

We are looking for a critical thinker to develop solutions in a green-field environment. As a Senior ServiceNow Developer at Group1001, you will play a crucial role in designing, developing, and implementing ServiceNow solutions that align with our business objectives. You will be responsible for managing multiple projects, ensuring high-quality delivery, and adhering to industry standards. Your deep understanding of ITSM, ITIL, and CMDB will be essential in maintaining our IT infrastructure and service management processes.

Key Responsibilities:

• Design, develop, and implement ServiceNow solutions based on business requirements.
• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with business goals.
• Manage multiple projects simultaneously, ensuring timely delivery and adherence to project timelines.
• Develop and maintain workflows, scripts, business rules, and UI policies within the ServiceNow platform.
• Oversee the QA and testing processes, ensuring that all solutions meet quality standards.
• Manage the build and release process, following industry best practices.
• Provide technical guidance and mentorship to junior developers and team members.
• Work closely with the IT and business teams to integrate ServiceNow with other systems and applications.
• Ensure compliance with ITSM, ITIL, and CMDB standards, maintaining the integrity of the ServiceNow platform.
• Stay updated with the latest developments in the ServiceNow ecosystem and recommend improvements.

Qualifications:

• Minimum of 5 years of hands-on ServiceNow development experience.
• Proven experience in financial services or insurance sectors.
• Strong understanding of Agile methodology and experience managing multiple projects.
• Architect-level experience is highly desirable.
• Deep knowledge of ITSM, ITIL, and CMDB principles.
• Demonstrated ability to manage QA and testing processes effectively.
• Experience with build and release management in line with industry standards.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are a plus.

Preferred Skills:

• Experience integrating ServiceNow with other enterprise systems.

• Experience with CSM, HRSD, SECOPS, Hardware Asset management, Software Asset Management, App engine studio.
• Proficiency in JavaScript, HTML, CSS, and other web technologies.
• Familiarity with ServiceNow Performance Analytics, Service Portal, and other advanced features.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work on innovative projects within the annuity and insurance industries.
• Supportive and collaborative work environment.
• Professional development opportunities to enhance your skills and career growth.

If you are a dedicated and experienced ServiceNow Developer looking for a challenging and rewarding role, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position.

Compensation:  

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $125,000/year in our lowest geographic market up to $175,000/year in our highest geographic market.  Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and