Principal Enterprise Architect - Retail

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

What if you were empowered to solve the most complex business problems that Fortune 1000 companies face today? What if you could work for a company that believes top-line growth is as important as giving back to the community? What if you could collaborate with teams of dedicated and passionate individuals to craft innovative architectures and groundbreaking strategies? What if you had the opportunity to influence AI + Data strategy for some of Salesforce’s strategic customers … Sounds like fiction, you say? Absolutely not! Welcome to Salesforce!

The Enterprise Architect's primary role is supporting sales teams in developing Salesforce value propositions that align with our customers’ digital transformation and cloud adoption strategies. An Enterprise Architect in a pre-sales role is a customer-facing enterprise-wide expert with broad technical skills, deep industry knowledge, and unparalleled eye for business. The Enterprise Architect is a domain expert in one or more categories, including business strategy, application architecture, data & information, integration, security, cloud computing, distributed platforms, mobile, and analytics. Enterprise Architects are expected to have strong sales skills and use proven consultative approaches to engage with customers and define their transformation journey along with steps to get there.

Here is a list that highlights an Enterprise Architect's day job:

• Assist the customer in business planning and strategy by focusing on business capabilities and maturity. Understand customer needs and the company's products/services and match them with best-in-class technology to define a north-star target state. Help define prioritization and sequencing of the transformation by proposing a strategic roadmap that leads to the target state. Lead key discussions around change programs from both business and technical perspectives.
• Determine which Salesforce and third-party technologies to leverage in the customer's architecture landscape based on product knowledge, industry experience, industry-standard EA frameworks, and Salesforce EA methodologies.
• Articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns).
• Provide reliable and trusted -data-rich- points of view of relatable customer transformations in the Industry, i.e., how other customers with similar needs have succeeded in their transformation.
• Assist sales teams in responses to RFPs and technical requirements documents
• Travel to customer engagements (around 30% of the month). This position may be assigned to support one or more geographies and account teams.
• Actively engage with account executives and solution engineers to develop opportunities for customer-facing enterprise architecture engagements. Continuously promote and communicate the value of Enterprise Architecture both within the solution engineering community and broader sales and customer success organizations.
• Participate in all appropriate product/sales training, certifications, educational sessions, and Industry summits to acquire and maintain the knowledge necessary to be effective in the position.
• Share engagement experience with the internal audiences and enrich collective IP. Conduct architecture workshops and other enablement sessions. Mentor and guide junior enterprise architects.

Your Impact:
• A trusted advisor to CIO/CTO/EA level contacts and their teams as they look to move their business to a cloud architecture
• A true asset to Salesforce due to broad and deep business and technical architecture knowledge across all relevant domains.

Minimum Qualifications:
• B.S. Computer Science, Software Engineering, Management Information Systems or equivalent
• 8+ years experience in either software, system, or enterprise architecture disciplines
• Good understanding of and ability to discuss cloud architecture and principles of modern platforms, including SaaS, IaaS, PaaS, multi-tenancy, and multi-tiered infrastructu