IAM Operations Engineer - Enterprise Identity Transformation (Hybrid, Bucharest)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

• Seeking a detail-oriented Platform Operations Specialist to maintain and optimise our IAM/IGA platform infrastructure. 

• The ideal candidate will be responsible for day-to-day operational support, including monitoring system health, troubleshooting technical issues, and managing incident response. 

• Ensure compliance with security policies, regulations, and operational needs

• Optimise access management processes across the organisation

Key Responsibilities:

• Monitor platform performance and identify potential issues before they impact operations

• Investigate and resolve technical problems through systematic troubleshooting

• Manage and prioritise support tickets according to severity and business impact

• Provide clear documentation and status updates on resolved issues

• Escalate complex problems to appropriate teams while maintaining accountability

• Generate and analyse performance reports to identify trends and improvement opportunities

• Collaborate with cross-functional teams to ensure platform stability and reliability

• Streamline IAM processes through automation and advanced technologies

• Enforce IAM policies, standards, and controls to address related threats and vulnerabilities

• Collaborate with senior leadership to evaluate and recommend IAM best practices for enterprise security strategies

• Stay current with industry trends and emerging technologies to recommend enhancements

• Collaborate with internal teams to assess and optimise IAM-related workflows and processes

• Drive initiatives to increase the reliability and efficiency of IAM operations

• Facilitate training and knowledge transfer sessions on IAM utilisation

• Identify opportunities to simplify architecture and workflows to enhance user experience and enable rapid innovation in workforce IAM

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field

• 3+ years of experience in IAM or related IT security roles

• Strong expertise in IAM concepts, RBAC, and protocols (SAML, OAuth, OIDC)

• Experience integrating IAM solutions with cloud platforms (AWS, Azure, GCP)

• Strong understanding of regulatory compliance requirements (e.g., SOX, HIPAA, GDPR)

• Advanced understanding of business processes, internal control risk management, and IT controls

• Ability to identify and evaluate complex business and technology risks

• Experience with access certification, role management, and segregation of duties (SoD) controls

• Excellent analytical, problem-solving, and communication skills

• Ability to navigate complex, multi-stakeholder environments with a collaborative mindset

Desired Skills:

• Experience with identity solutions such as Sailpoint Identity Security Cloud (ISC), Saviynt, Okta OiG and Okta Workflows.

• Proficiency in development tools and scripting languages (Java, Python, Golang, Powershell)

• Familiarity with SIEM/observability tools i.e Splunk, LogScale, LogRhythm, Datadog, Kibana

Within the first 30 days you will:

• Complete onboarding with HR

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