Program Assistant-MIS (Student) (FWS)

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.

 

This position is available only to enrolled American University students.

 

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Department:

School of International Service

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

The School of International Service (SIS) is seeking a detail-oriented and motivated Federal Work Study (FWS) student to support the Online and Executive Programs office in Fall 2025. Based on performance and availability, the position may be extended into Spring 2026. The SIS Online and Executive Programs office manages two graduate programs: the online Master of Arts in International Relations (MAIR) and the hybrid Executive Master of International Service (MIS).

The Program Assistant will contribute to administrative and operational efforts, with a focus on faculty support, communications, event planning, and immersion logistics. The position also includes recurring responsibilities such as inbox management, teaching confirmations, and coordination with internal stakeholders.

This role provides valuable experience in higher education administration, professional communication and project management skills, with flexible hours that work with your academic schedule.

Responsibilities:

• Monitor email inboxes and triage communications.

• Support immersion and event planning including event logistics and material preparation.

• Assist with faculty communications and logistics including scheduling confirmations and material distribution.

• Organize and maintain program files and digital records.

• Complete administrative tasks and special projects as assigned.

• Update databases and prepare basic reports.

• Assist with day-to-day office duties.

Position Type/Expected Hours of Work:

• The number of hours will be determined based on the student’s federal work-study award, but can range from 4-8 hours per week.

Salary Range:

• $17.50 – $22.00 per hour. (determined by student’s class year).

Required Education and Experience:

• A High School diploma or its equivalent is required.

• Must be an enrolled AU student.

• A Federal Work Study (FWS) award is required for the academic year.

• Strong writing and communication skills.

• Initiative and attention to detail.

• Ability to handle sensitive information with discretion and professionalism. 

• Reliable availability during business hours.

Preferred Education and Experience:

• Major, minor, or interest in international studies/international affairs.

• Previous office or administrative experience.

• Demonstrated ability to write clear, engaging, and professional messages for diverse audiences (e.g., faculty, staff, students), with an emphasis on succinctness and readability.

• Experience with event planning, program support, or stakeholder communications.

• Proficiency with Microsoft Office 365 and Google Workspace.

Learn more about SIS Online and Executive Programs here: https://www.american.edu/sis/departments/online-and-executive-programs/

Other Details

• This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.