Senior Commercial Operations Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

Professional

All Job Posting Locations:

Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

About Orthopaedics
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. 
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

At DePuy Synthes, we are searching for the best talent for the role of Senior Commercial Operations Specialist to support our Commercial Operations, Sports Medicine team. This position is preferably located in West Chester, PA, but also open to Raynham, MA.

Purpose:

The Senior Commercial Operations Specialist will serve as a strategic operations leader responsible for strengthening inventory management practices, enhancing reporting and analytics, and the overall effectiveness, scalability, and financial discipline of the Sports model. This role plays a critical part in translating business priorities into executable processes that support sales growth initiatives and the efficient management of company assets. This includes providing analytics that drive actions and developing solutions that help our sales teams operate efficiently. This role will build effective working relationships across sales leaders, as well as partner closely with other internal groups including supply chain, finance, and other cross-functional stakeholders. In addition, this role will look for opportunities to leverage the value of different perspectives, backgrounds, education, and experience to generate outstanding innovation and business results.

Key Responsibilities:

• Prepares regular and ad hoc integrated data mining and analyses for sales management to facilitate identifying potential sales and marketing opportunities.
• Responsible for publishing standard reports to the field sales organization and other internal groups for inventory tracking purposes.
• Build Power BI reporting, in-depth knowledge of data modeling is required.
• Analyzes and interprets both internal and external factors that affect sales performance.
• Provides insights to sales and marketing management on sales force effectiveness.
• Troubleshoots inquiries about account alignments and performance data and provides counsel and actionable information.
• Develops and conducts training in the effective use of data (third party and contracted), applications, and tools provided to make a difference in sales results produced.
• Develops and conducts training on inventory management and best practices to field sales partners on an ongoing basis.
• Develops and administers special projects.
• Prepares presentations and reports to support sales conferences/meetings.
• Utilizes or coordinates business systems to gather key information on sales, cos