Business Operations Manager, Integrated Operations PMO

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

The  Business Operations Manager, Integrated Operations PMO will support key strategic company initiatives including the implementation and rollout of a third-party software applications evaluation and approval process and governance model across Pure. This role will work directly with senior leaders in Integrated Operations, Go-to-Market, Finance, Legal, IT, and more to drive strategic investments in Pure’s technology ecosystem. The Sr. Business Operations Specialist will primarily design processes that streamline new application purchases and application renewals, drive appropriate levels of decision making, and ensure security and compliance policies are met. This role will build reports and dashboards to track process compliance, application spend, as well as other KPIs to measure the success of the initiative and drive continuous process improvement across the portfolio. The Sr. Business Operations Specialist will also partner with Go-To-Market teams to shepherd new and existing Marketing, Sales, and Customer Support systems through this process with the goal of optimizing the GTM tech stack. 

This is a fast-paced and constantly evolving environment that requires excellent communication skills as well as the ability to multi-task and work toward tight deadlines. The Sr. Business Operations Specialist will possess strong stakeholder management and collaboration skills. Previous experience in project management and software vendor evaluation is highly desired.

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• Work directly with cross-functional leadership and teams to support strategic company programs and initiatives
• Design and implement a scalable process and governance model for business applications selection, evaluation, and approval to drive process standardization, cost optimization, and tech stack consolidation
• Create both high level and detailed process flow diagrams
• Define requirements, select tool(s), and roll out solution to automate applications review process
• Create training presentations, how-to guides, and other enablement materials 
• Socialize process and drive change management 
• Run monthly application review board meetings and follow up on action items from board meetings with application requesters and approvals 
• Partner with GTM groups (Sales, Marketing, CX) to shepherd new and existing Marketing, Sales, and Customer Support systems through the applications review and approval process
• Track and report on process compliance, applications portfolio spend metrics, and other KPIs to leadership 
• Proactively identify issues and develop solutions to make processes better for the stakeholder teams
• Work closely with other team members to share knowledge and best practices and facilitate standardization across the applications review process
• Drive continuous process improvement across portfolio of strategic company projects

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• 8+ years experience in a Business Operations, Business Transformation, Program Management, Sales / Marketing / Revenue Operations, Management Consulting or related role
• Bachelor degree in business, engineering, or related fields (MBA preferred)
• Experience leading process improvement (Lean Six Sigma experience prefer