Re-Entry Supervisor
Gateway FoundationAbout the role
Are you looking to find personal and professional fulfillment, and align your career with your values?
At Gateway Foundation, our employees have an opportunity to make a difference every day by helping people with substance abuse issues gain control of their lives.
Gateway Foundation is a recognized non-profit leader in evidence-based treatment proven to get results. Our experts in Addiction Medicine—including highly educated clinical and medical professionals and expert psychiatrists and nurses—deliver care that never stops. Throughout Gateway’s proud history of helping others, dedicated and professional employees have been vital to accomplishing our life-saving mission. Read more about the incredible recognition that we received!
If you are a collaborative professional who shares our commitment to helping people with substance abuse and mental health issues turn their lives around – GATEWAY IS THE PLACE FOR YOU!
JOB SUMMARY
Under limited supervision, monitors and coordinates daily workflow of Re-entry Specialists engaged in conducting client assessments, identifying community resources and performing case monitoring to clients to address developmental and maturation levels and reduce recidivism. Oversees client services to ensure regulatory and contractual compliance
ESSENTIAL JOB RESPONSIBILITIES
- Monitors daily operations of the department:
- Observes service delivery by staff to ensure timely completion of tasks by staff as outlined by established procedures and protocols;
- Conducts comprehensive assessments;
- Serves as resource to staff in resolving complex case problems, and performing crises interventions;
- Reviews staff caseload assignments to ensure optimal operations of the department and quality of care.; recommends work and time-off schedules for staff.
- Develops process improvements and recommendation to enhance program quality and effectiveness:
- Generates and completes various reports and memos regarding program results and activities to recommend program quality improvement and effectiveness; assists in implementing corrective actions for quality improvements.
- Prepares and evaluates treatment plans, reviews caseload progress to determine appropriateness of continuation or modification of treatment. Completes progress evaluations.
- Audits client records and documentation to ensure accuracy, completeness and adherence to established guidelines and funding agency requirements. Authorizes or signs off on client admission and discharge from program.
- Develops and monitors therapeutic environment in the department to foster positive client interactions and communications with Gateway staff. Trains staff on monitoring and documenting interactions with clients.
- Coordinates discharge planning for clients to ensure community referral sources are used effectively as aftercare services to discharged clients.
- Investigates client, staff or employee incidents and concerns, documents findings, and takes corrective action. Notifies supervisor and/or funding agency representatives of unusually complex or sensitive enforcement situations.
- Interprets and enforces Gateway, treatment and re-entry services program standards, and funding agency policies and procedures, and orients clients and staff to facility rules and regulations.
- Assists in developing and refining area policies and procedures. Maintains procedures manual.
- Promotes professional growth and development of staff. Plans and schedules in-services and workshops, motivating active participation and involvement by staff, documenting education activities and results and analyzing the outcomes to determine deficiencies and future training needs.
- Assists with hiring, training, developing, monitoring, and evaluating performance of staff. Recommends approval of performance evaluations of assigned staff, or discipline or discharge.
- Performs other duties as they might be assigned, including performing on-call or staff on duty responsibilities. Leads individual, group and, where applicable, family counseling sessions; and assumes client caseload in case of staffing shortage. May conduct formal community presentations on disease of addiction and treatment, and/or provide court testimony.
MINIMUM EDUCATION AND EXPERIENCE
Education / experience / certifications / licensure must meet contractual requirements
- Bachelor’s degree in Psychology, Social Work, Mental Health Counseling, or Substance Abuse Counseling or a related field; Master’s degree preferred
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