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Patient Care Assistant| Emergency Department Observation

Mass General Brigham
United StatesRemotefull_timeVerifiedPosted 16 Aug 2026
💰 $42,000/yr

About the role

Site: The General Hospital Corporation


 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


 

Job Summary

$750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions

Schedule 

36 hours per week | Evening shift
(3) 12-hour shifts | 11:00 am -11:00 pm
Mandatory alternating holiday and weekend schedule

The Opportunity: Patient Care Assistant – Emergency Department Observation Unit -Austen 1

Austen 1 is a specialized unit designed for efficient, ongoing medical treatment, assessment, and reassessment of patients before the appropriate decision can be made to either discharge or admit. Our emergency observation unit is a care area that is separate but adjacent to the main emergency department. Austen 1 is a 19-bed care area dedicated to patient care of emergency room patients who require more care but are expected to be discharged within 24 hours.


Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Does this position require Patient Care? Yes

Essential Functions
-Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested.
-Completes all documentation in the medical record as required.
-Interacts with patients and their families effectively.
-Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them.
-Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one.
-Listens to any health concerns patients may have and report those concerns to the nurses.


 

Qualifications

Education
High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Basic Life Support [BLS Certification] - preferred

Certified Medical Assistant [National Certification] - preferred

Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred

Nursing Assistant - Massachusetts Board of Nursing preferred

Experience
Experience working in patient care/elder care 0-1 years preferred

Knowledge, Skills and Abilities
- Ability to understand and follow written and oral instructions.
- Knowledge of medical terminology.
- Strong patient/customer service skills.
- Ability to lift up to 35 pounds.
- Proficient computer skills to work efficiently with electronic medical records.

 

Additional Job Details (if applicable)


 

Remote Type

Onsite


 

Work Location

55 Fruit Street


 

Scheduled Weekly Hours

36


 

Employee Type

Regular


 

Work Shift

Evening (United States of America)



 

Pay Range

$20.58 - /

 

 

Grade

3


 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recogni

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Company

Mass General Brigham

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