Partnerships Manager, Strategic Alliances

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

 

About the Role

We are seeking a highly motivated and seasoned business development leader to join our Strategic Alliances Partnerships team and focus on assessing, optimizing, overseeing, and coordinating integrated partnerships that require heavy cross-functional collaboration across the Instacart ecosystem.

In this role, you’ll develop impactful partnership strategies, negotiate groundbreaking deals, and serve as a strategic relationship manager, responsible for the success and growth of your partner portfolio. You’ll be a trusted partner and internal resource across Instacart, working closely with Product, Engineering, Marketing, Legal, Strategy, and Finance to align internal and external stakeholders to unlock growth and execute partnership initiatives. You will be responsible for both operational oversight and ensure that your partnerships are driving measurable results. Your leadership and expertise will contribute directly to Instacart’s growth.

 

About the Team

The Strategic Partnerships team is at the forefront of driving Instacart’s most impactful partnerships. Comprising sharp, resourceful, results-oriented individuals, we focus on unlocking growth opportunities, delivering cost efficiencies, and pushing forward Instacart’s strategic priorities. We build and manage relationships with some of Instacart’s most critical business partners, working cross-functionally and collaboratively to bring new partnerships to life. Our team values innovation, collaboration, and using insights to inspire action. If you’re energized by working at the nexus of business strategy and execution, you’ll thrive with us.

 

About The Job

• Design, evaluate, pursue, and scale new first-of-a-kind partnerships with various industry players
• Develop partnership strategies that include multiple impactful and interrelated workstreams across multiple Instacart business areas.
• Own a portfolio of partners end-to-end, including delivering on core partnership objectives, operational oversight, escalation management, and identifying new opportunities.
• Own the relationship with partners and maintain senior executive-level contacts.
• Drive internal and external business reviews with partners to ensure the delivery of high impact results.
• Play a key role as a strategic business thought partner to initiative leads, product/engineering teams, and other cross-functional organizations, helping them define and refine dynamic product goals. This includes XFN coordination and tracking across initiatives, ensuring awareness across SME Leads, and providing partners with a single point of contact.

 

About You

We’re looking for a bold thinker, deal-maker and skilled relationship manager who can quickly build credibility with internal and external stakeholders.

Minimum Qualifications

• 10+ years of business development or partnerships experience in tech, media or related industries. 
• Entrepreneurial acumen; a leader who thrives in tackling and solving first-of-kind problems that do not have a template or playbook yet.
• Comfortable jumping into new strategic areas for Instacart, where we are taking products from 0 to 1.
• Experience in ramping up on a new area quickly and effectively to help inform the strategic direction of the project.
• Experience leading product partnerships or corporate development for a product area.
• Track record in managing complex partners a