Director, Visa Consulting & Analytics - Community Financial Institutions

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The VCA team is looking for a Director to join our strategy consulting practice and play a leadership role in developing and delivering high impact engagements for Visa’s clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutions with US financial institutions (banks and credit unions). This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.

The ideal candidate is a highly analytical individual with previous strategy, consulting and /or payments experience.

We are looking for individuals with banking, payments and consulting expertise to provide analysis and strategic thinking to shape the services we deliver to clients.. Ideal candidate will have payments and consulting experience.

Typical projects may include:

• How does a Financial Institution expand market share in consumer market?
• How should a credit card issuer use emerging technology to acquire the best customers?
• How does a Financial Institution grow their credit card portfolio while mitigating credit risk?
• How does a Bank or Credit Union optimize their revenues?
• How can a Financial Institution drive increased spend in specific segments?

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience
with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a
PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an
Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Experience working in the payments industry or with a financial institution (bank, credit union,
Fintech).
• Experience with developing and/or managing debit card product, including P&L implications,
product feature design and customer journey management.
• Previous experience in a management consulting firm.
• Excellent communication, story-telling and presentation skills.

Essential Functions:

• Substantial problem-solving ability with strategic focus on impacting ROI
• Strong analytical skills, with demonstrated intellectual and analytical rigor and ability to work with
large data sets to synthesize key impacts for clients
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Executive presence including excellent communication and presentation skills, written and verbal
and ability to communicate at all levels within large organizations.
• Demonstrated collaboration capabilities, particularly with those who are not direct reports as may
be found in a matrixed organization
• Experience in managing teams in execution of projects
• Drive the strategy, pipeline, and agenda for the banks and credit unions in market. Identify strategic
opportunities through a strong understanding of the segment and customer’s business needs,
demonstrating value to our Financial Institutions and their clients