Senior Manager, Innovation and Transformation Delivery

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A  position at Xcel Energy could be just what you’re looking for.

Position Summary

Leadership position responsible for planning, managing, and implementing a portfolio of transformation focused program initiatives that develop process innovation and continuous improvement capabilities across the enterprise. Provides leadership, guidance, and support to owners to help them achieve continuous improvement goals. Fosters a culture of sustainable change through embedding continuous improvement methodologies and tools to deliver business transformation. Manages business results and the daily operation of a team that provides continuous improvement identification, development, and implementation support to the enterprise for a portfolio of initiatives.

Essential Responsibilities

• Project Management: Develop work plans, budgets, and cost/benefit analyses. Align direct reports to prioritized process improvement activities. Support and drive successful delivery of committed project benefits and operational metrics. Ensure lessons learned are effectively applied to subsequent efforts.
• Team Management: Manage and lead a team whose primary responsibility is to provide continuous improvement support to the enterprise for a portfolio of initiatives. Manage the daily operation of the team and business results. Support, coach and develop direct reports to ensure objectives are achieved effectively and efficiently.
• Coach & Mentor: Coach BU leadership and senior leadership through change and BU Continuous improvement Champions on improvement activities, expectations, and opportunities. Provide coaching and training to less experienced team members.
• Opportunity Identification & Business Case Development: Responsible for the identification of improvement opportunities within their Enterprise Process value streams; quantifying the impact (value) across the streams; and securing approvals. Supports the Enterprise prioritization and governance process and leads the business case development
• Continuous Improvement: Engage owners across various enterprise process streams responsible for identifying and driving process improvements. Acts as a key liaison between Business Unit Leadership, Finance, Technology Services, and the Innovation and Transformation Office. Drives enterprise capability building and process management activities. Continually identify opportunities for innovation and improvement. Provide strategic change management consultation for process improvement initiatives.
• Relationship Management: Effectively communicate and build relationships with front line through executive leadership. Develop and sustain strong relationship with vendors, leadership teams, business management personnel, program/project managers/leads.
• Financial Management: Assist with management of project financials including budgeting, forecasting, and actuals tracking.
• KPI Development & Tracking: Influence Enterprise and process level metrics accountability across multiple process streams at the Program level.

Minimum Requirements

• Bachelor's degree
• At least 5 years related business area/industry experience
• Internal/External consulting experience leading improvement and transformation initiatives.
• Ability to effectively communicate to a variety of audiences and analyze complex business scenarios.
• Demonstrated ability to lead and influence others
• Ability to adapt to change quickly and work within a diverse, cross-functional team environment
• Change management and program/project management experience.
• Understand and effectively translate technological and business language.
• Understanding of core business processes/industry trends with ability to interpret and react to ongoing changes.

Preferred

• Gas and/or Electric Utility Industry experience.
• MBA, Industrial Engineering, or other related certification
• Business process management skillset including Six Sigma/Lean Toolsets, Kaizen, and data management skillsets.
• Vendor/contract management experience
• PMP certification

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big