Summary
 

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Description
 

Job Purpose:

As a Business Test Analyst II, you will develop test plans and test matrices, conduct testing, and report test results for system changes. Coordinate implementation and debugging of new software ensuring that the new or modified applications work in the production environment and meet the expectations of customers. Research and define system production issues and work with Information Systems on both short term and long-term resolutions. You may also partner/communicate with other internal/external customers/plans.

Logistics:

This position is full-time (40 hours/week, 8 hours/day) Monday – Friday and is located at 4101 Percival Road in Columbia, SC. Occasional travel between office buildings may be required.

What You'll Do:

• Review projects and change sheets. 
• Attend Scope, Design and Test Plan walkthroughs for major system projects. 
• Coordinate testing and debugging of new or modified software. 
• Create test matrices, trains, and provides supporting documentation. 
• Analyze technical documentation to create test plan/matrices and updates statistical reporting software. 
• Develop and executes formal test plans using analytical skills to ensure delivery of quality software applications.
• Monitor software/ programs implemented to verify that changes to the system’s operational process had the desired effect. 
• During the testing process analyzes the system for exceptions and other items requiring posttest attention. 
• Identify and document systems problems and works with Information Systems and the production areas on short-term and long-term solutions.
• Define and evaluates quality assurance metrics such as defects, defect counts, test results, and test status. 
• Analyze test data for accuracy and status to inform customer whether it will enhance current production operations. 
• Create defect records based on analysis of test results to correct programming deficiencies. 
• Create statistical information for Information systems and customers in order to track the progress of implementations.
• Prepare reports and analyses pertaining to testing results and/or production issues, including recommendations for customers on improving operational workflows.

To Qualify for This Position, You'll Need:

Required Education:

• A High School Diploma or equivalent.

Required Work Experience:

• 2 years of experience working in related processing support systems.
• 2 years of system testing or system testing development experience.

Required Skills and Abilities:

• Strong business math skills.
• Strong verbal and written communication skills.
• Related systems support knowledge.