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Patient Service Representative Parma

University Hospitals
United Statesfull_timeVerifiedPosted 20 Jan 2026

About the role

Patient Service Representative Parma - (25000B3H)

Description

 
  • Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
  • Representatives must use quality customer service techniques to ensure patient needs are met.
  • Maintain professional interpersonal skills with patients, physicians and co-workers.
  • Supports department operations as needed.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. 
  • Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
  • Full time 36 hours per week. 
  • Monday-Friday.
  • The location is the Parma Medical Center.
  • Will support the outpatient therapy clinic.
  • Day shift.

     

 

Qualifications

 
  • High School Equivalent / GED required.
  • 1+ years related experience as a Secretary/Receptionist preferred and
  • Customer service experience preferably in the medical field required.
  • Typing skills – 30 wpm. 
  • Excellent verbal/communication skills. 
  • Detail oriented. 
  • Basic computer knowledge. 
  • ICD9 coding and medical terminology. 

 

 

Primary Location

: United States-Ohio-Parma

Work Locations

: 6681 Ridge Road 6681 Ridge Road  Parma 44129

Job

: Rehabilitation Services

Organization

: Parma_Medical_Center

Schedule

: Full-time

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Company

University Hospitals

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