Digital Literacy Instructor- PT Bilingual English/Spanish

Description

Job Description:

Goodwill Industries of the Columbia is seeking a part-time Digital Literacy instructor. This position holds the critical role in bringing digital skills/literacy and tech navigation resources to people throughout this Goodwill’s region in Washington. Working with a Digital Literacy Program Coordinator, and other workforce development professionals in a team approach, each Instructor will provide individualized/In-class assistance both remotely and in-person to vulnerable individuals who lack digital literacy skills, access to computing devices, or the internet. 

The Digital Literacy Instructor will perform an initial assessment to learn technology and connectivity needs and the current digital skills level of program participants to assist them with accessing computer hardware, the internet, and basic foundational digital literacy skills training. This access to technology includes but is not limited to the basics of computer usage, from turning on the computer to keyboarding skills, familiarity with software applications (especially focusing on the Microsoft Office Suite programs) and providing guidance on email and social media tools. The work is conducted in person at any of a variety of sites across the region, or through a remote interface (Zoom, Google Classroom, etc.)

What will you do in this job?

• Prepare objectives and outlines for courses of study, following curriculum guidelines establishing clear objectives for all lessons, units, projects, and communicating those objectives to students.
• Conduct classes/workshops at both the worksite and within the community to teach basic computer skills, essential software applications and "using technology in daily life" topics. Adapting teaching methods and instructional materials to meet student's needs, and abilities.
• Provide one-on-one digital skills help to individuals in need of help navigating a device or software application.
• Use computers, Microsoft Office applications, AV, and other equipment/materials to effectively present and supplement digital literacy instruction.
• Stay abreast of current technology and trends as well as phishing schemes and internet scams and sharing this information with fellow instructors.
• Collect and document attendance and assessment data in accordance with established guidelines, and analyze trends to evaluate the effectiveness of instruction and the overall success of classes.
• Conduct ongoing outreach to communities requiring digital literacy support, with a focus on BIPOC (Black, Indigenous, and People of Color) communities, immigrants and refugees, English language learners, senior citizens, individuals experiencing poverty (households at or below 135% of the Federal Poverty Level), and those facing barriers to technology, internet access, and digital skills.
• Establish and nurture relationships with local community partners across the Goodwill Industries of the Columbia region to support the connection of remote and underserved communities.
• Promote Goodwill’s digital literacy classes at resource fairs and outreach events to support ongoing digital skills training.
• Adhere to the highest level of confidentiality, keeping private all client, associate, contract, human resource, and payroll information with acute attention to information that would diminish dignity/reputation of individuals and the Agency keeping immediate supervisor informed of any problems of unusual situations and/or actions.
• Utilize and promote safety principals that model risk reduction demonstrating safe work practices through awareness and observation in support of a safety culture and reports hazards or accidents.
• Provide excellent internal and external customer service.
• Adheres to Goodwill policy guidelines, ensuring compliance with standards related to attendance, dress code, and professional conduct.

Compensation and Benefits

Starting Rate: $23.00, with eligibility for annual performance-based increases. Maximum pay is $25.88, achievable through sustained good performance and years of service.

Benefits Include:

• Paid Vacation and Sick Leave: Accrued based on hours worked.
• Paid Time Off (PTO): Twelve hours of floating holiday annually. Prorated based upon hire date in the first calendar year of employment.
• Additional Longevity PTO: Earned on the anniversary date of hire, based on full- or part-time status.
• On-Demand Payment: Access to earned wages before payday. 
• Bonus Opportunity: Based upon performance and prorated based upon hire date.
• Access to Financial Assistance: Part-t