Product Compliance Manager, Lending - Cash App

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

The Product Compliance team is a group of strategic compliance advisors to the Cash App Product Team. The team partners with Product teams pre-launch to define requirements, identify corresponding controls, and provide ongoing compliance support post-implementation. Product Compliance are also key decision makers on compliance controls and recommendations to the Business. Additionally, Product Compliance Managers work closely with partner banks to help build and maintain world class compliance programs for affiliated products.

We are seeking a Product Compliance Manager to support Cash App's Lending compliance program. In this role, reporting to the Lending Compliance Lead for Cash App, you will drive a strong compliance posture for Cash App’s Lending products, including Cash App Borrow and Afterpay. The ideal candidate has experience working directly with product teams on a day-to-day basis, while also being able to provide effective oversight and governance of key compliance activities such as issues management, testing and monitoring, policies and procedures, regulatory exam management support, complaints management, as well as credit decisioning policy and model risk management. Lastly, it is critical the candidate is a great, collaborative partner, who has experience working with Bank Partners, Product, Engineering, Design and Legal teams.

In this role, you will: 

• Partner with Product and Regulatory Counsel to understand the Legal obligations associated with new products and features

• Identify, document and support the design of strong, mitigating controls in accordance with Legal requirements

• Have a strong understanding of laws and regulatory requirements pertaining to Cash App’s Lending products, including AML/BSA, UDAAP, Truth in Lending Act (TILA), Regulation Z, Military Lending Act (MLA), Fair Credit Reporting Act (FCRA), and Equal Credit Opportunity Act (ECOA)

• Be embedded with Product partners, understanding their strategic vision, and providing strategic compliance advice and support

• Identify product gaps in controls and collaborate on compliant remediation plans

• Work with other Compliance partners to identify, document, and develop an inventory of risks and controls for our Lending products

• Remain up-to-date on regulatory changes and landscape, best practices and new developments in the industry

Qualifications

• 7+ years in the compliance industry, ideally with experience in payments and lending compliance

• Regulatory knowledge, specifically in areas pertaining to AML/BSA, UDAAP, Truth in Lending Act (TILA), Regulation Z, Military Lending Act (MLA), Fair Credit Reporting Act (FCRA), and Equal Credit Opportunity Act (ECOA)

• A metrics-driven approach to create substantiated solutions

• Operational knowledge in strongly support our Product partners

• Ability to influence others and gain support around compliance goals

• Work with team members of all levels

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $135,200 - USD $202,800
Zone B: USD $125,800 - USD $188,600
Zone C: USD $119,000 - USD $178,400
Zone D: USD $108,200 - USD $162,200

To find a location’s zone designation, please refer to this resource. If a location o