Area Director- DD / IDD Services

Company Description

Who We Are:

At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.

Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities.

As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence.

With services in 15 states, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time.

Join our nationwide family and let us help you achieve your unique goals and dreams.

What We Offer:

• Compensation: $83,400 (Full Range: $83,400-$92,892.83) plus bonus potential 
• Work Schedule: Typically, 8 AM – 5 PM EST, with flexibility as needed to meet deadlines or support initiatives across U.S. time zones. Some travel is required, for intermittent and extended overnight trips.
• 401 K plan with up to 3% employer match after one year of service.
• Pet Insurance: Coverage options available.
• Time Away: PTO that increases with tenure, PTO donation options.
• Insurance & Health: Medical, dental, vision (domestic partners eligible for dental), pet insurance, long-term disability & life insurance at no cost, plus supplemental insurance options, FSA, and HSA
• Employee Perks: National Brand Discounts, Employee Referral Program.
• Employee Assistance Program and access to Tapcheck (get 50% of your pay before payday)
• Job Mobility: Opportunities within Dungarvin’s 15 states of service
• Mileage Reimbursement: $0.70 cents per mile 

Job Description

What You Will Do: 

The Indiana Area Director oversees all programs and services in the assigned geographic region. You’ll provide leadership, strategic direction, and operational oversight to ensure high-quality services for individuals with disabilities while expanding and developing new business opportunities. This role includes budget management, staffing, licensing, policy development, marketing, and proposal preparation. You’ll work closely with program directors, support staff, and the state management team to drive excellence and ensure compliance across the organization.

Responsibilities:

• Lead and manage program directors and support staff, fostering teamwork and ensuring high-quality service delivery.
• Oversee financial performance, budgets, and accounts receivable while anticipating and addressing fiscal challenges.
• Ensure compliance with licensure, certification, and contract requirements.
• Supervise program development, staff training, and the implementation of support plans for individuals served.
• Expand and develop new and existing business units within the assigned area.
• Represent Dungarvin in local, state, and regional workgroups, committees, and partnerships.
• Assess organizational risk and implement risk management protocols to protect the company and those we serve.
• Respond to customer and employee concerns, providing guidance and support to resolve issues promptly.

Qualifications

What Makes You a Great Fit:

• Bachelor’s degree (BA or BS) in a related field.
• QDDP designation per federal guidelines.
• Previous supervisory and mid-to-upper management experience, preferably in residential programs or services for individuals with disabilities.
• Multi-site or multi-state management experience.
• Valid driver’s license with a driving record that meets agency insurance requirements.

Nice-to-Haves:

• QIDP (Qualified Intellectual Disabilities Professional) certification.
• PMP (Project Management Professional) or CPM (Certified Program Manager).
• SHRM-CP or SHRM-SCP (Human Resources certification).
• Financial management or nonprofit management certifications.
• CSP or CHST (safety certifications, for residential program environments).
• Experience in program development, marketing, and business expansion.
• Data-dri