Product Engagement Lead

<p>Squarespace’s Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We execute on our mission through our world-class partner program, Squarespace Circle, and by providing products and experiences that support, empower, and complement our 100,000 partner community. We're seeking a Product Engagement Lead to deeply understand our partners' needs and the market landscape, and help ensure Squarespace develops empowering products and experiences for partners.</p> <p>You will work hybrid in our NYC Headquarters office and report to the Senior Team Lead, Channel Partner Program.</p> <h2><strong>You’ll Get To… </strong></h2> <ul> <li>Drive the development of a long-term pro user product vision that aligns with the pro user business strategy&nbsp;</li> <li>Develop and socialize qualitative and quantitative insights to internal stakeholders (including executives and cross-functional partners on a regular cadence.</li> <li>Partner with cross-functional product teams in the development of product roadmaps that are informed by the voice of our partners and support our business goals</li> <li>Coordinate rollouts of in-development and new features in partnership with product and engineering teams and manage change communication and community support for changes to custom code</li> <li>Ensure that we have consistent access to current user insights through community surveys, analysis of forum discussions, triage of feature request boards, competitive research</li> <li>Collaborate with Business Development and Product teams to develop a pipeline of official&nbsp; Extensions</li> <li>Lead the creation of a developer education curriculum, with the goal of increasing API adoption by a target amount.</li> <li>Provide insight into partner experience with the product to inform&nbsp; GTM strategies</li> </ul> <h2><strong>Who We’re Looking For </strong></h2> <ul> <li>3+ years of experience in a product engagement, product management, developer advocacy or other technical role focused on channel partner or developer/professional user ecosystems</li> <li>2+ years of experience in communicating technical information for non-technical audiences</li> <li>Proven ability to partner with cross-functional product teams to build a long-term product vision, translate the voice of the customer and business goals into data-informed roadmaps, and secure buy-in for complex projects.</li> <li>Expertise in developing and managing feedback loops, driving the collection and systematic analysis of data regarding product usage, user sentiment, and business metrics to extract actionable insights and competitive intelligence</li> <li&g