(USA) Lead Technician, Facility Services, Exterior Services

Position Summary...

What you'll do...

Leads and participates in teams by using and sharing resources, information, and tools. Identifies customer needs and business priorities. Coordinates and executes work assignments. Provides advice, feedback, and support to ensure timelines and work quality are achieved. Models and helps team members adapt to change or new challenges.

Supervises associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance. Teaches and supports company policies and procedures and ensures compliance. Participates in the hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates.

Maintains quality and safety standards in assigned area of responsibility by ensuring equipment, tools, and supplies used by associates are in proper working order and readily available at the start of each work shift. Ensures associates are trained on Logistics and company policies and procedures and monitors compliance. Distributes and maintains procedures and supporting documentation.

Assigns and supports activities to ensure compliance with external rules and regulations for example, OSHA, Hazardous Waste, NFPA, Storm Water, DOT).

Serves as an expert in landscape management. Manages assigned areas using horticulture methods and solutions. Maintains garden beds, containers, and landscape plants.

Leverages technology (for example, phones, tablets, laptops) to complete work orders and maintain records, logs, and documentation.

Performs landscaping tasks (for example, cutting grass, weed management, and raking leaves). Applies planting and pruning techniques as needed. Identifies and resolves pest and disease issues through chemical applications.

Troubleshoots and provides customer service by communicating with facility users. Resolves customer problems and complaints. Ensures work environments are maintained according to Walmart policies and procedures.

Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity. Uses the Open Door Policy.

Performs other facility-related maintenance duties as assigned.

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.

Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.

Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.



Leadership Expectations

Respect for the Individual: Demonstrates and encourages respect for others; drives a positive associate and customer/member experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Respect for the Indivi