Hardware Engineering Program Manager

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

As a Hardware Engineering Program Manager for Square Hardware, you will guide complex hardware engineering development, NPI build, validation, and certification activities. Hardware EPMs have the technical knowledge that enables them to influence projects from successful development to launch and throughout the product lifecycle. You will report to the Lead of Hardware Engineering Program Management and be a part of the Engineering Program Management and Coordination team that leads hardware and embedded software execution for Square hardware products.

You will:

• Schedule and budget for complex consumer electronics hardware products in partnership with engineering managers, technical leads and individual contributors

• Work with Electrical Engineering, Product Design, Product Management, Software Engineering Program Management, Operations Program Management and other program teams to coordinate important cross-functional work and convergence dates

• Partner with Square Global Supply Management and Business Operations teams to manage 3rd party vendor relationships

• Identify technical risk areas and develop applicable mitigation strategies

• Communicate developments, updates, and problems to teams and partners (technical and non-technical)

• Drive certification activities in partnership with regulatory and certification experts

• Discern and implement process improvements that allow our engineers to make an impact

• Work across multiple time zones and travel internationally to Square offices and manufacturing locations

Qualifications

You Have:

• 3+ years of relevant industry experience

• Experience with planning, release, and delivery of electrical and mechanical subsystems

• Familiarity with JDM and CM development models and experience managing complex NPI builds

• Experience with the common challenges and interdependencies in embedded systems and the development of custom hardware

• The ability to understand and deal well with rapid development cycles and to remain flexible in the face of uncertainty

• Demonstrated experience managing trade-offs given specific constraints

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $152,100 - USD $185,900
Zone B: USD $144,500 - USD $176,700
Zone C: USD $136,900 - USD $167,300
Zone D: USD $129,300 - USD $158,100

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Pai