Foods - UFS - Business Exellence Lead/Senior Analyst

UNILEVER IS HIRING FOR BUSINESS EXCELLENCE LEAD – SENIOR ANALYST - UFS

Location: Rotterdam, Hofplein , the Netherlands

Full Time

Local conditions apply

For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will first consider candidates based in the Netherlands. If you are based outside of the Netherlands and you are interested to apply, please feel free to do so but we can only take your application on if a decision is made to also recruit outside of the Netherlands.

ABOUT UNILEVER        

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future. 

ABOUT UFS  

Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS 

Unilever Food Solutions (UFS) is the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, generating ~€3 Billion in Turnover, and employing ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do. 

We at UFS have a bold and clear ambition and strategy in place to reach €5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators, via a product first focus on superiority, enabled by becoming the leader in AI powered by Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We are also known to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, keeping us 3 steps ahead and inspiring innovative solutions for chefs worldwide. 

WHAT WILL YOUR MAIN RESPONSIBILITIES BE?

• ​​Build & improve analytics tools that will deliver global data driven insights to markets.

• Provide ongoing analysis on CX (customer experience) agenda covering metrics such as contactable, engagement frequency, reach, T10 penetration, MQL, SQL and lead conversion.

• Own CX OKR measurement, monitoring and improvement globally.

• Work with direct access to UFS global data lake and drive data quality metrics and insights working closely with the Professional Sales Team (UniOPs)

• Improve data coverage and ingestion pipelines to UFS Data Lake to make global analytics more impactful and easier to deploy.

• Act as an expert on UFS profile, transactional data, advising cross functional teams on effectively implementing data driven solutions.

• Act as first point of contact for global CX Dashboards to country business excellence teams.

• Drive the execution of digital transformation projects (adoption of new tools, onboarding to new systems), collaborating with cross functional teams to innovate and deliver technical solutions.

  THE QUALITIES WE LOOK FOR

• ​​Bachelor’s degree / Masters in Statistics, Information Technology, Business Analytics, or related field.

• Strong understanding of UFS Data and analytics environment; SSD, Data Lake and Digital behavior.

• Min 3 – 5 Years of experience in a data analytics role

• Comprehensive experience in Azure Databricks, Python and Power BI.

• Competence in managing Data platforms and technology infrastructures.

• Ability to work in dynamic environments and manage multiple priorities.

• Strong understanding of the business model, communication, leadership and problem-solving skills.

WHAT IS IN IT FOR YOU?

Unilever is the place where you can be yourself and bring your purpose to life with the wo