Airport Assistant General Manager II Innovation & Strategic Management

General Description and Classification Standards:

This executive-level position is responsible for the comprehensive oversight and coordination of initiatives related to innovation, strategic planning, performance management, process improvement, and sustainability within the Atlanta Department of Aviation (DOA). The role is pivotal in advising the General Manager, Executive Deputy General Manager and supporting the Executive Management Team with data-driven recommendations and guidance on enterprise-wide innovation strategies, research and development, organizational effectiveness, and operational excellence.

The role will lead the development and implementation of strategic frameworks and performance standards that align with the Department’s mission, goals, and key performance indicators. This includes evaluating enterprise processes, driving continuous improvement, and fostering a culture of innovation, accountability, and efficiency throughout the organization.

CLASSIFICATION NOTE: This is not a promotional level for Supervisor II. Classification should be based on job content and the specific supervisory responsibilities.

Supervision Received:

Direction received is very general and focuses on strategic objectives and is typically collaborative in nature. This is a policy-making level of management and is considered senior management.

 

Essential Duties and Responsibilities:

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

Provides strategic leadership by driving innovation, setting strategic direction, and enhancing organizational performance across all business units to ensure alignment with the Department’s long-term vision and goals 

Leads the development, implementation, and oversight of the Department’s performance management program, establishing metrics, monitoring progress, and ensuring continuous improvement through data-driven decision-making.

Lead enterprise innovation initiatives, including the development of pilot programs, applied research, and partnerships that enhance airport services, systems, and technologies.

Oversee departmental-wide performance management initiatives, including scorecard development, benchmarking, and reporting.

Manage the review and development of policies, procedures, and organizational practices to ensure alignment with strategic objectives and regulatory standards.

Develop and implement process improvement strategies using Lean, Six Sigma, or similar methodologies to increase operational efficiency.

Supervise the collection, analysis, and reporting of performance data to inform executive decision-making and resource allocation.

Coordinate cross-functional collaboration to embed sustainability practices across all airport operations and strategic initiatives.

Ensure quality control and compliance with internal controls, performance review, and relevant best practices.

Cultivate an organizational environment that encourages creativity, experimentation, and continuous learning among staff and stakeholders.

Collaborate with internal departments, external partners, industry groups, and community stakeholders to identify opportunities for innovation and strategic growth.

Monitor industry trends, emerging technologies, and best practices to inform strategic planning and innovation efforts.

Identify and pursue funding opportunities, grants, and partnerships to support innovation projects and strategic initiatives.

Lead change initiatives related to strategic transformations, ensuring effective communication, stakeholder buy-in, and smooth implementation.

Oversee the evaluation, selection, and integration of new technologies and systems to enhance airport operations and passenger experience.

Identify potential risks associated with innovation initiatives and develop mitigation strategies to ensure project success and organizational resilience.

Mentor and develop executive and managerial staff to build capacity for innovation and strategic thinking within the organization.

Prepare and deliver strategic reports, presentations, and updates to executive leadership, board members, and external stakeholders.

Manage budgets related to innovation projects and strategic initiatives, ensuring cost-effectiveness and ROI.

Maintain records in accordance with City of Atlanta policy and municipal codes.

May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without