Reverse Logistics Assistant, Raritan - Full Time (7610)

Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration.

Macy’s gives our customers the ability to choose their shopping experience - in our stores, on our site, and through our app. Macy’s global Supply Chain manages the end-to-end process of getting products to our customers, no matter how they choose to shop. We deliver high-quality products to our customers wherever needed, whether in-store, curbside, or right at their doorstep. Every colleague in Supply Chain plays a vital role in creating a positive customer experience. This is an opportunity to build a dynamic career across various disciplines in a field marked by rapid change, challenge, and continuous innovation. 

Job Overview

Reverse Logistics Assistant

Oversee the Reverse Logistics Customer Service/Shipping/Sales daily workload. Provide problem solving solutions for any administrative disruptions and assist with clerical support as needed in all aspects of Macy’s Liquidations

Essential Functions

• Collaborate with Sales Mgrs/ Vendors/ Clients in developing a consistent and growing Sales/Customer Service model 
• Provide support to the Sales team & key internal partners
• Oversee daily functions of Reverse Logistics Mailboxes 
• Coordinate and assist with daily Shipping Appointments
• Maintain and Process accounting records for sales/accounts payable for vendor direct initiatives.
• Process/assist with client claims in a timely matter (including any follow ups with facilities/clients/carriers)
• Assist with reporting
• Support new client registration (onboarding, verifying documents, cold calls)
• Assist with daily auction setup tasks

Qualifications and Competencies 

• High school diploma or general education degree (GED) required
• Computer skills- including Excel, Word, and Outlook preferred
• Ability to read, write, and interpret instructional documents
• Excellent written and verbal communication skills. Must be highly accurate           
• Basic math functions such as addition, subtraction, multiplication, and division 
• Must be able to work independently with minimal supervision
• Ability to collaborate and function as a member of a team
• Ability to problem solve issues as they arise 
• Ability to work a flexible schedule based on department/company needs
• Ability to speak fluent Spanish a plus

Physical Requirements

• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.