Assistant Director of Graduate Admissions - Hybrid

Company Description

About Ross University School of Medicine

Ross University School of Medicine (RUSM), an Adtalem Global Education institution, expands access and opportunity to students on the path to becoming skilled physicians who are determined to make an impact in global communities. RUSM has graduated more than 15,000 alumni who practice in the U.S. and Canada. Located in Barbados, RUSM promotes equitable educational access through the Access and Inclusion in Medicine (AIM) Scholars Program to advance equity in healthcare through diversity and inclusion and to directly impact underserved communities by decreasing health disparities in the U.S. RUSM is accredited by the Caribbean Accreditation Authority for Education in Medicine and Other Health Professions.

Visit medical.rossu.edu for more information, and follow on Twitter, Instagram, Facebook, and LinkedIn.
 

Job Description

Opportunity at a Glance
The Assistant Director of Graduate Admissions (ADGA) plays a key role in the prospective student experience from inquiry to enrollment. Reporting into the Associate Director of Graduate Admissions, the ADGA is responsible aligning the student experience and partnership with the Admission Operations team with the core outcome of converting high quality prospects for the Adtalem Medical and Veterinary institutions.   As a highly skilled, individual contributor, the ADGA is charged with inquiry outreach and generating qualified student inquiries. This includes but is not limited to advising and building relationships with prospective students, interviewing eligible students, providing excellent customer service via email and phone calls, and utilizing Internet applications and student databases.   Under the overall direction of the leadership team, the ADGA is charged with implementing new student initiatives including the student ambassador program, new student welcome webinars, and admissions support for each new student cohort for their respective medical or veterinary programs--American University of the Caribbean, Ross University School of Medicine, and Ross University School of Veterinary Medicine. We expect the ADGA's to be collaborative, high performing in all aspects of role/team and TEACH value ambassadors. In that vein, the ADGA will help all peer colleagues in Student & University Partnerships, Admissions Operations and fellow ADGA's in representing a prospective student process is both successful and compliments our brand.

Responsibilities

• Ensures that inquiries, applications, and interviews move with pace and excellence through admissions process.
• Contributes to the growth of the business by guiding prospective students through the University’s enrollment process and assessing potential applicants
• Manages conversion processes and new student conversion ensuring that timelines and expectations are met.
• Conducts Prospective student interviews to create an interview write-up for review by the admissions committee.
• Works with AUC teams to align all new student activities.
• Reaches out to prospective students, answering all questions and providing information about our programs. Speaks well and communicates effectively in all responses.
• Continually works to improve skill set and adheres to coaching provided by team leadership.
• Performs with a “can do”, collaborative and team first mentality across all ATGE Med & Vet Teams.
• Readily offers ideas for continuous improvement in our admissions operations processes.
• Is a problem solver, responsive and Student focused in all endeavors;
• Completes other duties as assigned.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree required 
• Master's Degree in business or other directly relevant discipline preferred
• 3 years of successful Admission, Sales or Field Marketing experience Required and
• Experience in the higher education industry preferred
• Proven ability to cultivate a strong relationship with customers, preferably within education.
• Proven track record of motivating or leading a team or strong individual contribution and high potential from within the team and in an Advising capacity.
• Strong communicator, problem solver, brand ambassador and well-organized.
• Collaboration, partnership and optimistic driver is required for success in role.
• Must have a valid passport, a valid driv