Employment Type:

Full time

Shift:

Day Shift

Description:

Provides technical, business process and operational leadership and guidance by collaborating with Business Partners and Business Leaders, across the organization to identify and address the operational business needs for integration into the HR Shared Service Center. Responsible for managing projects that vary in nature and complexity of requirements. Oversees and ensures alignment of HR, Payroll, Benefits, and Time and Attendance programs and services with consideration of strategic business objectives and needs. Responsible for all phases of integration and implementation of all current and new HM/RHM(s) transitioning to the HR Service Center model. Works in a project team to provide customers with effective solutions that are aligned to reliable, repeatable and quality implementation practices. Responsibilities of the position include the initial needs assessment related to a new process, procedure or system (Discovery), creating and maintaining a project plan, coordinating project resources both internal and external, providing demonstration to system solutions, lead process and system testing and facilitate required training, and the successful transfer of processes to HR Shared Service Center and Center of Expertise. Assignments require interfacing with, gathering information from and making presentations to various levels of management and internal leaders.

*In addition to in-depth technical Workday knowledge and expertise, this role will require strong Project Management skills - Meeting with end users, stakeholders. Keeping the project plan updated and immediately addressing issues, roadblocks. Excellent communication and time management skills will be critical to the success of the project. This is a highly visible role interacting with multiple departments, end users and stakeholders on a daily basis.

HR systems management, with a focus on application analysis and process improvement. Workday Help, Journeys, and messaging experience highly preferred.   

Strong understanding of HR systems and technologies, with experience in implementation and optimization.

 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Performs work assignments that are complex and highly visible demanding a breadth of knowledge of a number of varied applications (HRMS, Customer Relationship Management System (CRM), Time and Attendance, and Applicant Tracking Systems) - functions or disciplines; proficient analytical, investigative, and evaluative skills, and the ability to integrate, coordinate and control the activities of others while retaining primary accountability for end results.

Performs detailed current and future state gap analysis of new HR processes at each Health Ministry and identifies plans to convert the Ministry Organization to the desired future state.

Provides consultation to internal management, leaders, HM/RHM staff and management and other stakeholders.  Serves as the Project Manager, drives the process to ensure timelines are met and provides specialized technical guidance and resolution to challenging and variable situations requiring analytical, interpretive, constructive and evaluative thinking.

Develops project plans, action steps and related status reports/summaries while driving attainment of desired outcomes ensuring project is on time, meets and/or exceeds client expectations and follows internal processes.  Reviews Project Plan to ensure customer understands how impact of implementation will affect future internal HR processes.

Conducts preliminary interviews with client to review changes, needs and processes to complete the implementation successfully. Process may include formal needs analysis, gap and fit analysis.

Conducts needs assessment, identifies organizational risks and opportunities, develops strategic and tactical approaches, seeks specialized functional expertise and manages overall performance expectations and deliverables.

Works in conjunction with resources within and outside of the team in the completion of an implementation. Promotes teamwork among those working on the implementation, developing a working relationship with internal resources, customers and peers. Works independently at resolving project issues and escalating when appropriate.

Prepares customer for completion of an implementation. Reviews processes with customers. Provides hands-on training HM/RHM customers and internal HR Service Center customers. Responsible for quality of i