Field Quality Assurance Inspector

Field Quality Assurance Inspector  
Location: Remote New Jersey

Ready to make a difference?
ICF is seeking a Field Quality Assurance Inspector to join the growing Energy Efficiency Implementation and Contract Administration team. The position will perform Energy Efficiency project and program on-site and desk quality assurance reviews for one or more utility clients under moderate supervision. The scope of work for this role includes outreach, education and quality assurance inspections of trade ally installation and services work across all sectors.  The focus will be on quality assurance management, execution, and reporting to ensure trade ally work adheres to program requirements. This position will require travel throughout NJ.  

Why you will love working here: 

• Quality of life: Flexible workplace arrangements, work-life balance 
• Investment of the community: Donation matching, volunteer opportunities 
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan 
• And many, many more (Ask your recruiter for more details!) 

 
What you will be doing:  

• Perform on-site field inspections of energy efficiency measures such as HVAC systems, central plant equipment, lighting, controls, insulation, and other energy-saving upgrades in commercial and multifamily buildings  
• Monitoring trade ally/contractor performance
• Verify the correct installation and functionality of equipment in compliance with program standards
• Identify any deficiencies or deviations from approved program application, documenting findings and working with trade allies/contractors to ensure corrective actions are taken
• Review and verify applications and supporting documentation meet program requirements
• Provide education and technical support to trade allies/contractors , and commercial and multifamily customers
• Complete reporting on inspection findings and work with program management team on deficiencies and program compliance management
• Support program training initiatives for customers, trade allies and contractors
• The position will be required to maintain high customer satisfaction at all levels of the customer organization
• Must have a reliable vehicle for local travel. Requirements are up to 75% of the time throughout New Jersey for QA/QC efforts. (reimbursement for mileage provided)  

What we need you to have (minimum qualifications):

• Bachelor’s degree in Energy Management, Engineering, Building Technology or related discipline (or applicants can substitute one year of related experience for one year of education) 
• 2+ year(s) experience energy efficiency audits, quality assurance, construction and/or related 
• Able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements 
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check and a drug screening

What would be useful (preferred skills):

• Experience performing quality assurance on complex projects ideally in utility led Energy Efficiency programs
• Experience working with energy efficiency trade allies/contractors
• Ability to provide direction to customers, trade allies/contractors on process improvement and program adherence
• Customer, Trade ally/contractor engagement experience   
• Program/project management and customer service experience
• Understanding of energy efficiency technologies, building systems and codes  
• Experience relaying program and technical concepts to non-technical stakeholders 
• Experience managing external vendors/parties 

Professional skills you will use:

• Team player with the ability to work in a fast-paced environment
• Sound business ethics, including the protection of proprietary and confidential information
• Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude
• Proficiency with Microsoft Project, Office Suite, and PowerPoint

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, na