Solutions Engineer, Enterprise Accounts - West

Company Description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.

Job Description

As a Solutions Engineer at CyberArk, you will be at the forefront of demonstrating the value of our identity security solutions to both prospective and existing Enterprise customers. In this role, you will showcase how CyberArk secures critical assets across hybrid cloud environments and distributed workforces through product demos, presentations, and Proof of Concepts (POCs).

You will leverage your technical expertise and sales acumen to guide clients through the technology evaluation phase. Working closely with the sales team, you will act as the primary technical resource, guiding clients through the technology evaluation phase. You’ll serve as the key technical advisor and advocate for CyberArk’s solutions, ensuring that clients understand both the business and technical benefits.

Expertise in industry-specific security needs across Healthcare, Finance, Retail, Energy, Insurance, Pharmaceuticals, and Manufacturing, is essential. You’ll leverage this knowledge to address unique security and compliance challenges, designing optimal solutions that align with customers’ infrastructure and datacenter environments.

Success in this role depends on clearly communicating complex technical concepts to both business and technical stakeholders. Seeking a solution-driven professional passionate about solving security challenges across global industries.

Responsibilities:

• Act as technical pre-sales support on CyberArk’s Identity Security solutions, delivering technical guidance and business-value demonstrations to Enterprise customers and partners.
• Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts, partners, and current active customers.
• Lead Proof of Concept (POC) evaluations to showcase CyberArk’s security solutions to Enterprise customers and prospects.
• Support RFP/RFI responses, ensuring CyberArk’s solutions meet enterprise requirements.
• Foster long-term relationships with technical teams and executives to ensure customer success with CyberArk solutions.
• Support and enable CyberArk’s partner network, ensuring they can effectively communicate the value of CyberArk to their Enterprise clients.
• Represent CyberArk by engaging in public speaking, webinars, or trade shows to educate and influence customers and partners.
• Serve as the customer advocate, relaying key requirements to internal teams.
• Actively engage and contribute to the internal teams, serving as a resource and mentor to others when appropriate.
• Convey customer requirements to Product Management teams

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Qualifications

• Education: MIS, Computer Science degree, or equivalent experience.
• Experience: 3-5 years in pre-sales, ideally in identity or security, or equivalent technical experience.
• Technical Expertise:
  • Hands-on administration of AWS, Azure, or GCP (IaaS/PaaS).
  • Practical experience in Windows Server, Active Directory, LDAP, and federation services.
  • Understanding of authentication, authorization, federation, SSO, MFA, RBAC, and JIT/ZSP models.
  • Familiarity with Terraform, CloudFormation, or ARM templates.
  • Exposure to endpoint management and least privilege tools.
  • Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices.
• Integration Skills: Proven ability to integrate third-party solutions seamlessly within complex enterprise environments.
• Automation: Experience scripting for automation of repetitive tasks or demo workflows.
• CyberArk (preferred): Prior experience with CyberArk solutions.
• Certifications (one or more): CISSP, CCSP, CEH, Securit