IT Field Support Specialist

<div class="content-intro"><p>&nbsp;</p> <p>&nbsp;</p></div><p><strong>Job Title: &nbsp;</strong>IT Field Support Specialist<br><strong>Company:</strong> Loenbro, LLC<br><strong>Business Unit/Department: </strong>Information Technology<br><strong>Location: </strong>Cedar Rapids, IA<br><strong>Reports to:</strong> &nbsp; Technology Manager <br><strong>Employment Type:</strong> Full Time - Onsite<br><strong>FLSA Classification: </strong>Exempt</p> <p><strong>Candidates must be authorized to work in the United States on a full-time basis. We are unable to sponsor or transfer visas at this time.</strong></p> <p><strong>About Loenbro</strong></p> <p>Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical &amp; Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach—every customer benefits from our capabilities and our care.</p> <p>&nbsp;</p> <p><strong>At Loenbro, we don’t just offer jobs—we build careers grounded in integrity, teamwork, excellence, and purpose. </strong>Join a team where your expertise is valued, your growth is supported, and your work helps maintain and enhance the critical infrastructure that powers communities across the nation.</p> <p><strong>&nbsp;</strong></p> <p><strong>Job Summary<br></strong>Loenbro is seeking an <strong>IT Field Support Specialist</strong> based in Cedar Rapids, IA, to support end users across a dispersed organization. Reporting to the Field Service Manager, this role provides hands-on and remote support to ensure reliable, secure, and efficient computing systems.</p> <p>The IT Field Support Specialist serves as a key point of contact for technical issues, delivering timely troubleshooting, system support, and user guidance. This role requires strong technical aptitude, clear communication, and a professional, customer-focused approach to supporting a diverse user base.</p> <p><strong>&nbsp;</strong></p> <p><strong>Essential Job Responsibilities </strong></p> <ul> <li>Provide high-quality technical support to employees via phone, email, in-person, and site visits</li> <li>Diagnose and resolve hardware, software, and system issues in a timely manner</li> <li>Install, configure, and maintain computers, mobile d