Systems Engineering Manager, US Healthcare West

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

Job Description

Your Career

As a Systems Engineer Manager, you are the technical leader for your District’s Systems Engineering team. You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches. Our customers need guidance on what platforms to deploy. Your guidance, expertise, and mentorship of your team of SEs will keep them ahead of the latest cyberthreats and relevant to our customers’ business outcomes.  Your role will specifically be focused on leading a team that serves US healthcare providers throughout the territory.  You and your team will lead with patient outcomes and patient safety as their ultimate priority.

We are looking for a leader to develop our sales teams, providing training and technical support as a product expert. Additionally, you will provide feedback to the product management team on product improvements based on your customer base. Your team, in partnership with sales account managers, will displace competitive technologies, build market share within your enterprise accounts, and most importantly, help your client sleep at night as they secure their digital footprint.

Your Impact

• Recruit and hire new systems engineers into the district, hiring the best talent in the industry
• Responsible to train, mentor, and coach systems engineers, keeping them engaged and successful in their careers 
• Support your systems engineer team in complex evaluations, problem-solving and challenging customer environments
• Develop relationships with channel partners and their technical teams, to ensure they can support our customer installations
• Provide technical leadership in customer interactions, including sharing security trends, strategies, and insight to be an active part of the selling process
• Act as a senior systems engineer on occasion, to enhance coverage, or on strategic opportunities
• Act as an escalation point for pre-sales and post-sales technical issues that arise 
• Build and maintain relationships with key customer executives to augment account teams with defining plans to drive more business
• To be our “Field CTO” for strategic customers’ leadership
• Lead conversations about industry trends and changes to the security landscape 
• Discuss competitive products in the marketplace and positions ours as the best alternative
• Deliver confidential product roadmaps 
• Coach account teams on crisp and effective 'proof of concept' testing in strategic opportunities
• Maintain a general understanding of competitor selling strategies
• 50% travel within the region

Qualifications

Your Experience

• 2+ years experience as a pre-sales System Engineer Manager
• Experience as a Senior System Engineer or Consulting Engineering
• Experience serving healthcare providers and a familiarity with healthcare-specific technologies
• Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products 
• Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base
• Strong communication (written and verbal) and presentation skills
• Quota driven attitude focused on client's best solution by being a trusted advisor 

Additional Information

The Team

As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key health systems. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineering team, you are motivated by a