Director, Managed Services
Cox EnterprisesAbout the role
Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Compensation includes a base salary in the range of $148,500.00 - $247,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job Description
**Candidates located within 25 miles of a CAI location will go into the office 3 days/wk.**
Cox Automotive is one of the world's largest providers of automotive products and services, transforming the way the world buys, sells, owns, and uses vehicles. Our Managed Services organization delivers the work dealers rely on to compete, supporting a range of Cox Automotive products and brands including Dealer.com and Xtime.
We're hiring a Director to lead a significant part of Managed Services, serving a large base of dealer clients. You'll help shape how AI and automation change the way the team works, one of the biggest questions in front of this organization. It's a leader-of-leaders role with real scope, real budget, and a genuine mandate to influence the operating model, not just run it.
Location: Hybrid, based in one of our hubs in Burlington, VT; Atlanta, GA; or Kansas City
Travel: Up to 15%
Scope
You will own multiple service lines within Managed Services, and the exact mix will continue to evolve as the organization aligns. This leader is expected to operate across the full Managed Services portfolio rather than staying inside individual service-line boundaries. Scope may also span more than one Cox Automotive product, so the right leader is comfortable operating across brands and teams, not just a single platform.
The role
This is a leadership role, not an oversight role. We need someone who takes initiative, holds people accountable, puts dealers first in every decision, and works across organizational lines to get things done. The right person sees a future where automation, AI, and technology let people deliver more, and is genuinely excited about building that future rather than threatened by it.
What you'll do
Take initiative and drive outcomes
Lead strategy, execution, and performance for your service lines
Translate organizational strategy into operating plans with clear milestones, and hold yourself and your teams to them
Identify problems early, make decisions, and move
Continuously assess market demand, client needs, and competitive dynamics to evolve offerings before they fall behind
Put dealers first
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