CRM Program Lead (Remote - U.S.)

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

You will love the benefits of selling Dynatrace

• We are a market share leader & an 13x magic quadrant leader
• We invest more in R&D than some of our competitors’ total revenue, assuring market-leading customer value and quick adoption
• Enjoy our culture of excellence with competitive compensation packages that recognize and reward greatness
• Working with the largest of the Cloud players like AWS, Azure, Pivotal and Google Cloud allows our customers to have the best of 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology

Job Description

Is "above and beyond" second nature to you? Do you have both strong interpersonal and analytical skills? Do you thrive working in a fast-paced environment?

If you answered yes to the above three questions, this is your opportunity to be part of one of the fastest growing companies in the Cloud.

Dynatrace, the global leader in Software Intelligence, is looking for a Senior CRM Program Manager to join our dynamic and motivated Sales Operations team. We need a smart, roll-up your sleeves type of individual who is willing to go the extra mile to support our growing sales team in the following capacities:

Job Responsibilities

• Act as team lead for Salesforce.com strategic projects from pipeline generation to deal closure, with a focus on deal lifecycle collaboration
• Strong understanding of the Salesforce pipeline and how all levels of sales SDR work collaboratively.
• Build and execute a vision for Salesforce to be a full relationship management resource for our Sales and supporting organizations.
• Strategize end-state vision and implementation timeline for Salesforce CRM capabilities to support Dynatrace’s rapid expansion
• Align with Business Systems leadership to define, prioritize and plan necessary SFDC improvements which drive a future state scalable vision, and coordinate with team to execute said priorities
• Develop working model with leadership from other Sales facing teams (marketing, partner, sales enablement, etc.) to ensure effective partnerships across our organizations
• Define best-in-class Sales focused processes built on SFDC functionalities that enable an effective multi-faceted SaaS business model

LOCATION:

• Will consider qualified individuals to work remotely within the U.S. 

Qualifications

Required Qualifications:

• Minimum expectation of a Bachelor’s Degree OR equivalent education/experience
• 8+ years Sales Operations CRM experience required, Salesforce.com platform preferred
• Proven track record of leading organizations through significant software implementations

Preferred Qualifications:

• Experience in SaaS specific software and process requirements
• Team leadership experience
• Salesforce.com certification
• Excellent written and verbal communication skills, effective and empathetic leadership style, and ability to guide all levels of the organization through a vision to execution

Additional Information

Additional Information

• Dynatrace is a market share leader & a 13x magic quadrant leader 
• Dynatrace invests more in R&D than some of our competitors’ total revenue, assuring market-leading customer value and quick adoption 
• Dynatrace is trusted by over half of Fortune’s Top 10 
• Dynatrace provides a culture of excellence with competitive compensation packages that recognize and reward greatness.   
• Dynatrace gives you the chance to work with the largest of the Cloud players like AWS, Azure, VMware, and Google Cloud allowing our customers to have the best 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology 

Compensation and rewards 

• The salary range for this role is $108,800 - $136,000. When determining your salary, we consider yo